Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
Disable Windows only features on linux hosts.
When a configuration is configured such as "Acquire Wake Lock" and is applied to a linux host, when you connect, you get an error message Operation "WAKE_LOCK_ACQUIRED" not supported. As this is a Windows only option, either the message should be completely disabled, or the option not attempted to be set on a linux host.
Configuration profile for roles
There is a feature request to configure a client install, but I would like to have the ability to apply configurations to roles. This is most prevalent when you have different access clients (may also be helpful for meeting and support, but haven't used those much to this point).
Fix screen flicker when playing audio/visual
For training, making/taking calls, it would be more helpful for the window to not glitch between multiple screens when audio/visual is being played. This happens when multiple displays are being utilized, unsure of singular screen.
Report subscription via Mail
In huge environments its necessary to enrich assets with different data. I want to know when some of my clients create a connection to the server - therefor I would need the option to send some preconfigured Reports via Mailaddresses which includes the Data by CSV
Add ability to customize quick actions in MAC toolbar
There's no way to customize the buttons available to us in the MAC Client Quick-action toolbar, instead we need to dig through submenus in the main mac toolbar which takes forever and is a long distance away in some instances.
Please add the ability to customize the quick-actions so that features like "Send login credentials" and "Paste clipboard" etc… can be a click away instead of an arms length affair.
build installer granular access
I would like for the build + installer to restrict itself to a drop down and at the end of the drop down put a create new option so the tech has to manually pick make a new client. Currently techs are typing and we are having duplicate entries with minor differences in spelling.
Horizontal mouse/trackpad scrolling for remote machines
In an ideal world, there'd be a possibility to pass through custom mouse/trackpad customizations to remote machines. Currently there doesn't appear that there's a way to pass even basic gestures (like horizontal scrolling) on remote machines. But in an even more ideal world, we'd be able to configure and deploy some custom gestures for zoom to pinch, switching desktops/windows, etc.
DelayedNotifier.DelayTimeSpanInSeconds
DelayedNotifier.DelayTimeSpanInSeconds - Max Time Allowed is 300 seconds (5 mins), would be great to have the ability to set the Max Time Allowed to something like 3600 seconds (1 hr) since some customers have internet that comes and goes therefore we get multiple emails a day from the same customer over and over as the pop offline, then online, then offline, etc. Thanks!
Custom Code LogOff
Setup a Custom Property to Logoff on Disconnect.
We currently have a LockOnDisconnect against certain clients, when a technician closes a session it will lock windows.
We are now looking to see if there is a LogOff option/Custom Code instead.
Customer support service by UserEcho