Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
"Tech would like to connect" pop-up
It would be nice if we had the option to ask the remote user if we can connect. Maybe a pop-up that says "[Tech's Name] would like to start a remote session." with an approve/deny option.
Granular control over user accounts and/or computers
It would be great if we had granular control over user account permissions or computer permissions. Global settings are a tough sell when certain users need settings, and other users do not.
Hi there,
We have the notion of Global Permissions and Scoped permissions, both can be applied to roles and users in the roles will only have the permissions you have set. I have included a couple of links for you, but if you have any specific questions please contact our support team and they can help you out.
https://www.connectwise.com/company/partner-services/support?tab=connectwisecontrol
Google TV app
At our company we use Chromecast with Google TV to cast a website in a browser-app. I want to control this Chromecast with ConnectWise Control but I cannot find the ConnectWise or ScreenConnect app in Google TV. Any suggestions?
Send an email notification when the network connection changes to a wireless connection
ConnectWiseControl.Client can read the following
Machine:
Operating System:
Processor(s):
Available Memory:
Manufacturer & Model:
Machine Product/Serial:
Machine Description:
Network Address:
Private Network Address:
MAC Address:
Send an email notification when the network ethernet cable connection changes to a wireless connection
ability to export software for all hosts
allow to export software to be exported for all hosts
How do I delete this account?
I no longer have any use for this UserEcho account and cannot find the place to delete. Please help me!
Disable one-time code required for DUO Push
Hi, I would like to have an option to disable one-time code required for DUO Push. Currently, I get a DUO Push but then it's still prompting me to input one-time code via DUO mobile app. Can you help to get feature roll out ASAP. Thanks in advance!
Enable/disable settings for specific users or computers
Is it possible to add a feature to enable/disable certain features from specific user or computer accounts? This would be really helpful instead of making these changes globally.
Received an email notication once user reply from CW Control chat
We wanted to received an email notification once the user replied to chat in screenconnect. We usually use the messages function to chat the end user without actually remoting into the machine. Its important to receive a notification once we received a reply from end user.
We have an extension that performs this action for Access sessions, it will auto respond and send an email to the defined email address
Customer support service by UserEcho
