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add ability for support staff to make web.config changes for cloud users
add ability for support staff to make web.config changes for cloud users - #7560887
Ability to assign guest initiated sessions to a particular host
For Guest initiated sessions, it would be great to assign the session to the first Host that connects automatically; better yet, to the connected Host whenever HostConnectedCount = 1 because this will cover the case when an assigned Host is joined by another colleague and then leaves the session to that new colleague (because assigned Host remains the same at the moment which is another issue).
Alternatively, this can be resolved if you add an event detail such as HostConnectedName which is better because now we can create a session group to list all the sessions that a Host is currently part of. This will also give us options to create useful session triggers.
Can you have all support sessions removed at a time of the day?
Partner says connections remain open after a technician is finished with a client. They are not ending the sessions
change the button text in the database maintenance tab to indicate that datbase maintenance will start immediately
change the button text in the database maintenance tab to indicate that datbase maintenance will start immediately
Add "IsEnded" reporting option for sessions to Reports API
From CW-7594073
When using the Reports Manager Extension in 5.5, there is no easy way to identify a session that has been ended using the options available. When creating extensions, sessions have the "IsEnded" property, which would be very helpful for the reports manager to be able to access, to be able to get reports on only those sessions that have not been Ended. This appears to be missing from the API itself, and not just the extension.
add the ability to change/edit .css files from a cloud instance
also would like dynamic themes that allow you to change web resources for each theme
Display a warning whenever an event triggers a ScreenConnect service to restart
I would like to request a warning dialog on save anywhere in the Admin area that would cause the server to restart its services.
We were recently working with support and a suggestion was made to change the Database Maintenance to help reduce our database size. Upon save all the Screenconnect services restarted and the database maintenance kicked off. We have now been waiting 2+ hours to regain access to our sessions.
-High Tech
place the techs name in the vidoe title when viewing an extended auditing video
to easily see the tech that was "hosting" the session in the video
Use custom URL for cloud with HTTPS - CW#7593854
Partner would like to use a secure redirect for his own hostname to point to his Screenconnect cloud server.
log email send failures from the ScreenConnect server
log email send failures from the ScreenConnect server
Customer support service by UserEcho
