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Thank you for sharing your thoughts with us!
When Blank Screen is enabled, prevent the movement of the mouse cursor from appearing.
When Blank Screen is enabled on a host, it would be ideal for us to not show the mouse cursor and it's movement as navigate through their computer.
Configure the ability to block downloads of the Access installer file, and/or require authentication to download the installer file URL.
We'd like to either block the ability to download the installer from the following URL or require authentication in order to perform the download:
Different policies for different types/groups of devices
I suggest having a 'policies' section where you can create different policy settings to group together different types of devices or just different groups of devices that you want different settings to apply to.
As an example, we have it set to lock the device when a host joins a session using the 'Access' unattended method but this isn't suitable in some instances so being able to set some devices to auto lock on connect but others not to would be useful.
Update CustomPRoperty1
Update CustomPRoperty1 without using the web portal or creating duplicates by reinstalling the client.
Make older versions of ScreenConnect client available to connect
it would be nice for legacy and compatibility reasons to have older versions of ScreenConnect available for client installation.
For ScreenConnect, I'd love for the ability to track installers and invalidate old ones.
We should be able to invalidate installers up to 'today's date' to prevent ones that have gone rogue for one reason or another from populating our dashboards with dead hosts.
Connect Wise Issue
I hope I am in the right community. Please move if needed.
I have a teacher who has a MacBook Air running Monterey. This message continues to appear on the desktop "ScreenConnect- Exit Application. Your host has ended the remote session. This application will not close".
I reached out to CW support and they told me to use terminal to run some commands but doing "sudo -r /...." is not working.
How do I fix it?
Portrait/Vertical Display Makes In-Session Quality/Zoom+ Options Unreachable
A portrait monitor or vertical display will overflow in the top bar "View" section making the "Quality", "Zoom", and "logon session" controls unreachable.
My example resolution: 800x1280
Issue:
Missing controls:
Oauth for Email Notifications Configuration
Google is phasing out "less secure authentication" so Oauth is needed to allow the server to send email via a google workspace account. https://support.google.com/accounts/answer/6010255?hl=en
Can this method be added to the email configuration tab?
I have SAML set up, but if setting up Oauth then allows me to send emails with that email address please let me know?
Bluetooth / Hardware keyboard support for iOS devices (iPad/iPhones)
From CW-7620136:
Would like to be able to use a hardware keyboard, such as a Bluetooth keyboard, on iPad or iPhone devices without having to tap the keyboard icon in the app first, and seeing the on-screen keyboard.
Customer support service by UserEcho