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Thank you for sharing your thoughts with us!

Recently updated feedback 1,505

Under Review

Change default command language

forevanyeung 1 month ago updated by Timothy Huynh 40 minutes ago 8

From the Host page, change the default command language to be selectable or configured through advanced configuration plugin (how timeout is configured).


Pending Review

Bulk deploy Chrome OS devices.

Jeremy Smith 2 hours ago 0

We have 1500 Chromebooks that we would like to push this out to. Please allow an option to deploy to auto-deploy to Chromebooks. I understand we can install the apps through G Suite, I am referring to adding to our site and applying tags.  Thanks!

Under Review

Add a Mobile Display Limit - Default to 50 perhaps

Matt @ MG 3 weeks ago updated by Caitlin Barnes (Product Manager) 3 hours ago 2

Can we get a filter for mobile phone apps for the Display Limit. Perhaps set to 50. I know there currently is one for all devices that is set to 1000. This works great on Desktop Views, but on mobile phones the app freezes and crashes. It would be a much better performance improvement for a separate filter to limit views then on a view for a desktop.

Pending Review

Remote from Chromebook to PC, able to select one monitor.

hrodriguez 6 hours ago 0

Cant select one monitor when i remote from a chrome book to a pc. 

Under Review

When chat window opens, it is on top of all others and must be acknowledged (clicked) before it goes behind.

Xander Warrender 3 years ago updated by cosmotrkr yesterday at 1:35 p.m. 18

Currently, when the chat window opens, it opens behind whatever the active window is and, with my clients at least, is often ignored until they finally close what they were doing.

I would like it if, when the chat window opened, it opened on top just like a regular new window does - and most require that they are clicked before they can be pushed behind others. This would force the client to acknowledge the window is there. This way, if they choose to ignore me, they go to the back of the queue and I can move on to another client.


Disable user icon menu on host page

David G 10 months ago updated by Caitlin Barnes (Product Manager) yesterday at 1:33 p.m. 2

We run a self hosted ConnectWise Control server.

I'd like to disable all menu options which are available from the user icon on the host page, because our technicians do not need them.

The menu options are, "Give Feedback", "Support", "Online Help", "User Forum".

The ConnectWise Support told me, that there is no way to disable these Menu options, yet.

Can you pleas add a possibility to disable these menu options, in one of the next versions of ConnectWise Control?

Kind regards,


Pending Review

Relay over UDP

Christopher Davis yesterday at 11:39 a.m. updated yesterday at 11:42 a.m. 1

It would be fantastic to be able to utilize UDP for the relay. This would give us the option to have one IP address and utilize both web traffic "TCP" and the relay "UDP" over HTTPS "443". This would help in so many instances where clients don't have 8041 or other random port open on their side. Typically TCP/UDP 443 is open.

Considering for Future Release

See the the client list on sort on Idle Time

Remco van den Noort 2 years ago updated by Caitlin Barnes (Product Manager) yesterday at 7:56 a.m. 13

I like to see the client list on sort on Idle Time

Pending Review

Force Window updates

Micheal Sheppard 1 day ago 0

Allow Admins to force win 10 updates or install packages for example the same way that you are able to force the screenconnect client to update on multiple devices


Authoritative Restart and Reconnect

andrew.cheatwood 7 months ago updated by Bo Wang 2 days ago 8

The Problem: For Macs that have FileVault 2 enabled. Pressing the current restart and reconnect button just disconnects both parties from the session. 

Possible solution: Having an authoritative restart and reconnect prompt for the user password and using that to perform an authoritative restart and then automatically reconnect to the session would be invaluable.

Temporary solution: If already engaged in an active session. The support agent can open terminal and run the following command: sudo fdesetup authrestart -delayminutes -1

they will then be prompted for a user name and password. This will make it so that the next reboot is authoritative, at which point you can press the current 'restart and reconnect' button and the machine will perform an authoritative reboot, but also reconnect to the session.