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Thank you for sharing your thoughts with us!

Recently updated feedback 2,472

+12
Under Review

When Blank Screen is enabled, prevent the movement of the mouse cursor from appearing.

pchan 6 years ago updated by Danielle 56 minutes ago 14 1 duplicate

When Blank Screen is enabled on a host, it would be ideal for us to not show the mouse cursor and it's movement as navigate through their computer.

0
Pending Review

Configure the ability to block downloads of the Access installer file, and/or require authentication to download the installer file URL.

Dimel 8 hours ago 0

We'd like to either block the ability to download the installer from the following URL or require authentication in order to perform the download:

https://<screenconnectURL>/Bin/<RemoteSupport.ClientSetup.exe>?e=Access&y=Guest&c=&c=&c=&c=&c=&c=&c=&c=

0
Pending Review

Different policies for different types/groups of devices

Ali172 17 hours ago 0

I suggest having a 'policies' section where you can create different policy settings to group together different types of devices or just different groups of devices that you want different settings to apply to.

As an example, we have it set to lock the device when a host joins a session using the 'Access' unattended method but this isn't suitable in some instances so being able to set some devices to auto lock on connect but others not to would be useful.

0
Pending Review

Update CustomPRoperty1

michael_burgess yesterday at 4:21 p.m. 0

Update CustomPRoperty1 without using the web portal or creating duplicates by reinstalling the client.

0
Pending Review

Make older versions of ScreenConnect client available to connect

Ian L-F 4 days ago 0

it would be nice for legacy and compatibility reasons to have older versions of ScreenConnect available for client installation.

0
Pending Review

For ScreenConnect, I'd love for the ability to track installers and invalidate old ones.

Ian L-F 4 days ago 0

We should be able to invalidate installers up to 'today's date' to prevent ones that have gone rogue for one reason or another from populating our dashboards with dead hosts.

0
Pending Review

Connect Wise Issue

Philip Fisher 2 weeks ago updated 4 days ago 1

I hope I am in the right community.  Please move if needed.

I have a teacher who has a MacBook Air running Monterey.   This message continues to appear on the desktop "ScreenConnect- Exit Application. Your host has ended the remote session. This application will not close".   

I reached out to CW support and they told me to use terminal to run some commands but doing "sudo -r /...." is not working. 

How do I fix it? 

0
Pending Review

Portrait/Vertical Display Makes In-Session Quality/Zoom+ Options Unreachable

Wesley123 6 days ago 0

A portrait monitor or vertical display will overflow in the top bar "View" section making the "Quality", "Zoom", and "logon session" controls unreachable. 

My example resolution: 800x1280

Issue:

Image 1242

Missing controls:

Image 1241

0
Pending Review

Oauth for Email Notifications Configuration

Christopher Roble 6 days ago updated by nathan levandowski 6 days ago 1

Google is phasing out "less secure authentication" so Oauth is needed to allow the server to send email via a google workspace account. https://support.google.com/accounts/answer/6010255?hl=en


Can this method be added to the email configuration tab?

I have SAML set up, but if setting up Oauth then allows me to send emails with that email address please let me know?

+31
Considering for Future Release

Bluetooth / Hardware keyboard support for iOS devices (iPad/iPhones)

Steven 8 years ago updated by Chris. 6 days ago 23

From CW-7620136:


Would like to be able to use a hardware keyboard, such as a Bluetooth keyboard, on iPad or iPhone devices without having to tap the keyboard icon in the app first, and seeing the on-screen keyboard.