Welcome to the ConnectWise ScreenConnect Feature Request Portal

If you do not have an account, click "Sign in/ Sign up" to get started.


Tips

  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

Rules

  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Thank you for sharing your thoughts with us!

Recently updated feedback 2,315

0
Pending Review

Similarly to TeamViewer, once a user has granted remote access, it would be good to be able to reboot and re-establish your remote connection without the user needed to be present to authorize your connection every time.

KM IT 3 hours ago 0

Similarly to TeamViewer, once a user has granted remote access, it would be good to be able to reboot and re-establish your remote connection without the user needed to be present to authorize your connection every time.

+22
Completed

Freshservice Integration

Greg Spanner 7 years ago updated by json 2 days ago 22

You already have an integration piece for Freshdesk but I use Freshservice which is made by the same company and just offers more of a complete product in ,line with the ITSM suite. COuld you develop integration for FreshService as well?

0
Pending Review

Index onprem connectwise control site in google

Sitaram 3 days ago 0

I want to index my Onprem connectwise control site in google search. For this we need add a single line code in home page of the site but I do not know the exact home page file. Anyone can help on this? I have used Security toolkit as well but not sure the exact settings to be done which can index my site in google. Please help on this requirement.

0
Completed

Control server address being indexed by search engines

Imran 4 years ago updated by Sitaram 3 days ago 3

Just discovered that Connectwise server is being indexed by few search engines namely as Yahoo and bing, this should be disabled by default. In IIS it is very easy to disable it by adding  <meta name="robots" content="noindex" /> or robots.txt file. However it seems impossible in Control server. This is a HUGE security risk, exposing our control server on internet. We need this to be disabled ASAP

0
Pending Review

session group audit

JosephGees 3 days ago 0

Please add the ability to see audit logs for added and deleted session groups

+2
Under Review

way to filter out Computer with currently logged user (Active) or have them show in different color

Sandip Patel 3 years ago updated by Ben Hoffman 3 days ago 7
Answer

Hi Sandip,

You can create a session group of active sessions. You can use the HostConnectedCount = 0 AND GuestConnectedCount > 0 filter if you're looking for sessions with only a guest connected, or HostConnectedCount > 0 AND GuestConnectedCount > 0 if you're looking for sessions with a host and guest connected.

0
Pending Review

Reporting available fields not in alphabetical order.

steve 4 days ago 0

In the report manager and report generator, the available fields are not in alphabetical order. Why? To see if a field is available I have to go though the entire list of fields. Could these be put in alphabetical sequence (or let me know how to do that myself).

Steve

0
Pending Review

Add machine bios date to screen connect reports.

steve 4 days ago 0

There is an inventory report in report generator but it doesn't pick up machine bios date. This would be useful when determining age of device. 

0
Pending Review

Ability to force chat window forward

Red 6 days ago 0

I work for an MSP and use ScreenConnect for all our tenents.  A lot of our tenents use Windows RDS.  This means that even the taskbar is hidden and we have to resort to other methods of communications to contact them.  Other times, somehow, users can just not see the chat window notification flashing in the task bar.  Giving us an option to force the Window forward from either the dashboard or via the cli would allow us to provide much faster support for issues.

+14
Considering for Future Release

Be able to cancel Send Clipboard Keystrokes command

kuuser 7 years ago updated by Sean Keown 1 week ago 7

I'm not sure if this is a feature request or bug report so I'll post it in both. If your clipboard has a lot of text (like you just copied an email's contents) and you think you're pasting a password when it actually is the keystrokes, it will keep pasting the keystrokes even after Windows tells you the password is incorrect and try again, and will persist even if you disconnect and reconnect to the Screenconnect session, making it impossible to connect to the computer until it finishes emptying the long clipboard into the multiple password prompts. It would be nice to be able to cancel the sending of the clipboard, or not continue pasting after closing and reopening the session.

Answer

Neil,

Thank you for raising your concern here. We have an extension which may help you with your problem. Try installing 'Clipboard Helper' from Extensions MarketPlace and start using it.