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Thank you for sharing your thoughts with us!

Recently updated feedback 1,396

0
Pending Review

Only need DUO for authenication when not on network.

edward.ciessau 1 month ago • updated 2 hours ago 1

Would like to have DUO authenticate only when not on company network.  We have this in place for 4 other applications.

0
Pending Review

File Transfer Linux Headless

Sean Keown 2 weeks ago • updated by Caitlin Barnes (Product Manager) 3 hours ago 1

The Ability to transfer files in a linux headless mode. 

+3
Under Review

clipboard image

mwest 2 years ago • updated by khat17 11 hours ago 1

We need to paste images clipped with Windows Snipping tool, taken from the local desktop and pasted remote for example into an email or spreadsheet, or taken on the remote and pasted on the local desktop. While CTRL-C / CTRL-V works with LogMeIn, GoToMyPC, and Teamviewer, it does not seem to be a feature of the ScreenConnect clipboard. Its a critical feature we can't live without. Any chance of adding it anytime soon?

0
Pending Review

Control Panel in Backstage

Alex Ramsbey 11 hours ago 0

Hey Team,

So looking into some of the backstage limitations...

You can't open the run window by running: explorer.exe Shell:::{2559a1f3-21d7-11d4-bdaf-00c04f60bf0}

that opens the run dialog box. We are trying to incorporate the control panel into backstage to better assist customers and minimize the interference. To open control panel is the same style of shell command, but alternatively you can simply type: control panel

That will open up the control panel under normal circumstances but currently not in back stage.

0
Pending Review

Extension Change Communications from Connectwise to it's Users

Bonnie C yesterday at 10:54 a.m. • updated by Dee Cater (Product Marketing Manager) 11 hours ago 1

I just recently had an issues, while working with a client. An extension I have used for years just wasn't working. This is an extension that downloads an exe file to the clients computer that they use to start sessions. It was embarrassing not to know that this extension (after talking to support) was retired a year ago and just recently stopped working once the developers signature expired. 

My biggest question: Why wasn't I notified.

SUGGESTION:  Send a general email periodically that could feature an extension and list those that are new and being retired as a way of communicating with your users.

+59
Roadmapped

make file transfers more efficient, auto resume the transfer if connection interupted

Ryan 3 years ago • updated by Caitlin Barnes (Product Manager) 2 days ago 10

make file transfers more efficient, auto resume the transfer if connection interupted

0
Roadmapped

Provide a link to resend the two factor authentication code

Tyler Findleton 1 year ago • updated by Sean White 2 days ago 4

Provide a link to resend the two factor authentication code should the SMS provider not send it in a timely manner. We've had several issues where the code is sent late or never at all and the half login process breaks the ability for that user to login and they must then use a different web browser. Very annoying.

+6
Under Review

Add additional Filters to the Audit Screen + Allow restrict export fields

Shannen 12 months ago • updated by Sean White 2 days ago 7

Most of these exist if you export to CSV but it would be nice to filter it straight away instead of in Excel after + it would be nice to be able to select what columns to export within the CSV.


Filters to match CSV columns:

Organization  (Drop-down + Auto-complete if start typing + Allow multi-select somehow)

Participant Name (Allow / default wildcard so you can use part of name + maybe allow multiple people using a comma)

Event Type (Drop-down + Auto-complete if start typing + Allow multi-select somehow)

Process Type (Drop-down + Auto-complete if start typing + Allow multi-select somehow)


Filter for new 

Session Group (Drop-down + Auto-complete if start typing + Allow multi-select somehow)

+5
Considering for Future Release

Generate an .exe that can be run multiple times without creating a windows installed app.

Ed Jack 2 years ago • updated by Marco Kraxner 2 days ago 8

Generate a client .exe connect file that can be run multiple times.

When terminated there would be no background process running and no windows program app to un-install.

This would enable us to ship this with our application and launch it whenever needed without forcing the client to navigate the internet and download the .exe file.


+4
Considering for Future Release

Set timezone per server installation

bigdessert 3 years ago • updated by Dylan 2 days ago 3

Right now we host multiple servers on a single debian installation. All instances take the time of the local system. We would like to have one instance in central timezone and one in eastern timezone....etc. We would like to have a web.config setting to specify timezone.