Many extensions and advanced technician functionalities rely on the helper menu. Currently that menu doesn't exist when connecting from a Mac. Please add this menu for the Mac host agent too.

This would allow us to set the company using the info from our RMM

Partner would like to have the router service to allow inbound web and relay traffic on the same IP address enabled by default in the software.

CW#7675945

Now that Windows 10S is out and Applications are locked to the Microsoft Store - we need to still ScreenConnect to our clients using Windows 10S but cannot install the client.  Can the client be added to the Microsoft Store?

As I moved from LogMeIn to ScreenConnect, I am used to not having the keyboard block the screen, this is a bit of trouble for me. I saw a forum post from others requesting the ability to slide the screen beyond the current limits so the keyboard can stay on the screen while at the same time allowing access to the whole remote desktop.

Here is possibly a better description:

When controlling a client from a Mobile device (such as a smart phone),
if you bring up the on screen keyboard, it will cover the lower part of
the client's screen. You cannot scroll the bottom of the view window to
be above the on screen keyboard and thus you are stuck toggling the
keyboard on and off when typing on the client's computer if the window
is below the on screen keyboard. Is it possible to detect the
keyboard and allow the ability to move the client's screen higher up
within reason?

When controlling a client from a Mobile device (such as a smart phone), if you bring up the on screen keyboard, it will cover the lower part of the client's screen. You cannot scroll the bottom of the view window to be above the on screen keyboard and thus you are stuck toggling the keyboard on and off when typing on the client's computer if the window is below the on screen keyboard. Is it possible to remove detect the keyboard and allow the ability to move the client's screen higher up within reason?

Currently filling up datastore recording over half the sessions we do not need to record.  Need ability to select which Sessions or Session groups are recorded in Extended Auditing.  Alternatively, we could selectively purge session names that we are not legally obligated to retain.  We cannot set Maintenance Plan actions, as there is pending legal case from 2+ years ago, with session data needed as evidence.

Currently set to MM-DD HH:MM:SS in the timeline and audit logs, give ability to set various formats for different localities. 

Some of my customers have dynamic ip for their networks. I can filter those who have static (filter group by network address). But if its dynamic i cant group them. Ofcourse i can add "company" name but quite often computers migrate between branches and i need to know quickly where is it.

It could be done by service like dyndns or no-ip and filter by hostname OR

find computers where computerIP like specifiedserverid_or_ip.

Servers usually doesnt move and finding current network name based on name of specific machine would be ok. Server could be found by for instance servername+specific description in name or other field. Maybe their ID?

Currently i manually find server of specific branch and copy network ip address and pasting it to search box. Effective (thanks to great search box) but annoying when there is a need to switching between branches.

On Linux systems running systemd currently no unit file is generated for the guest service thus if the service crashes the init system will not restart it.  This is simple to do, and offers a simple way to automate service recovery which is important given ScreenConnect (Control if you must) might be the only way to access that system.

Also, the service is not started automatically after install via .sh file and it should be.  No one installs ScreenConnect and doesn't want it running.