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We would like to have the option to add a password to protect the screen connect client from being uninstalled by users with local admin privileges. I have found that when the client is installed from labtech, users don't recognize it and tend to remove it. This causes problems with the labtech SC plugin.
The weakest link seems to be the SQLite DB. Once the DB gets to 1GB size, the SC application becomes unstable.
add the Session Type Get Host Pass as an own Session.SessionType.
currently is complex to filter between Access Sessions and Sessions which are created via Get Host Pass
Access Session: Event.EventType='Connected' AND Session.SessionType='Access' AND Connection.ProcessType='Host'
Host Pass Sessions: Event.EventType='Connected' AND (Session.SessionType='Access' AND (Connection.ParticipantName LIKE '*(Pass)')) AND Connection.ProcessType='Host'
Currently if a guest wants to remove a host from a session, they will right click the tray icon and end the session.
When a host joins a access session, there is no way of kicking them besides just stopping the services or uninstalling the agent. Feature request is for the ability to kick a host from a session without removing the agent.
Would be handy if you could pin multiple chat's to your main window.
At the moment you just have to open the chat then wait for the person to reply before moving on, it would be good if you could send the chat, minimize the window and move on while waiting for their response.
add the ability to audit login failures/successes for logging in to the web interface
Goal: increase security of ConnectWise Control in Public hosted pages
ability to disable Login on Startpage on the top right corner
Disable public login capabilities so it´s not possible to request the Login Mask.
Currently this is done within the Default.Master xml - but should be available within a setting
We filter systems by OS, memory size, memory free.
It would be very useful to filter a group by disk % free to know if we should try to cleanup temp files/etc, let our clients know it is time to upgrade disks.
Disk manufacturer/model would also be useful.
SMART status would be very useful, help us detect predictive failures.
Microsoft at some point changed the default action for powershell PS1 files to be to open in Notepad instead of running them for security reasons. That means I can't just launch a powershell script to fix an issue from the toolbox though.
I'd like to be able to have them run from the toolbox when connected to a machine... perhaps we do a custom extension of script.ps1.exec or something.
As it is powershell scripts in the toolbox don't really provide any value.
Customer support service by UserEcho