Welcome to the ConnectWise View Feature Request Forum

Please use this space to share your ideas. 


ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 

Below are a few tips and rules for those who wish to participate, please read through them. 


  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions. Note, you will probably have to search the community forum beforehand to help prevent duplicates. 
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.


  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

If you have questions please email us directly at PM@ScreenConnect.com

Pending Review

Enable ConnectWise Control client side logging.

Iver Nielsen 3 weeks ago updated by Caitlin M Barnes (Product Manager) 2 weeks ago 1
Pending Review

Break/stop Inheritance for groups in a role

Doc M 2 weeks ago 0
Pending Review

In-browser control (ie without requiring client/app installation).

Mark H 2 weeks ago 0
Pending Review

Customize Control instance on Chrome app

Brian Chase 4 weeks ago 0

Allow Viewer To Communicate With Presenter

Max 2 years ago updated by Dee Cater (Product Marketing Manager) 2 months ago 4
Pending Review

ConnectWise View ability to use flashlight on smartphone

adytewski 2 months ago 0
Pending Review

ConnectWise View for On-Prem

Jesse Brinson 2 years ago updated by Trevor Schmidt 3 months ago 19
Pending Review

Start view session from a ticket

BrentK 5 months ago updated by Vince Kent 4 months ago 1
Pending Review

Add the ability to restrict extension access on a per role basis

Andrew Bayura 1 year ago updated by Eric Waggoner 4 months ago 3
Pending Review

Connectwise Control View - Port Numbers

tim.butters 1 year ago 0