Welcome to the ConnectWise View Feature Request Forum

Please use this space to share your ideas. 


ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 

Below are a few tips and rules for those who wish to participate, please read through them. 


  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions. Note, you will probably have to search the community forum beforehand to help prevent duplicates. 
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.


  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

If you have questions please email us directly at PM@ScreenConnect.com

Under review

Allow Viewer To Communicate With Presenter

Max 4 days ago • updated yesterday at 1:59 p.m. 2
Under review

Ability To See Camera On iPhone From Presenter POV.

Max 1 week ago • updated yesterday at 1:58 p.m. 5
Under review

GPS Metadata/Google Maps API Hook/Plugin

Max 4 days ago 0

Pen Tools To draw/highlight areas on operator browser screen

DanMyers 3 weeks ago • updated by Kirsten Martinez (Business Analyst) 2 weeks ago 1
Under review

Floating AR Visualizations for Physical Entities

jturpin 10 months ago 0