Welcome to the ConnectWise View Feature Request Forum


Please use this space to share your ideas. 


Refresher:

ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 


Below are a few tips and rules for those who wish to participate, please read through them. 


Tips

  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions. Note, you will probably have to search the community forum beforehand to help prevent duplicates. 
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

Rules

  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.


If you have questions please email us directly at PM@ScreenConnect.com



+48
Pending Review

ConnectWise View for On-Prem

Jesse Brinson 3 years ago updated by Brent Pirolli 3 weeks ago 20
+2
Pending Review

ConnectWise View reporting

Rebecca P Sargeant 1 month ago updated by Rishikesh Gajul (Product Manager) 1 month ago 0
+1
Pending Review

User Survey

neodeckholdings.com 2 months ago updated 2 months ago 0
0
Pending Review

Output of Audit Logs to a SIEM & Audit Security Read Rights without being Administrator

mjh77 4 months ago updated 4 months ago 0
+13
Considering for Future Release

Add the ability to restrict extension access on a per role basis

Andrew Bayura 2 years ago updated by Dee Cater (Product Marketing Manager) 8 months ago 6
+4
Considering for Future Release

Connectwise Control View - Port Numbers

tim.butters 2 years ago updated by Dee Cater (Product Marketing Manager) 8 months ago 1
0
Considering for Future Release

Start view session from a ticket

BrentK 1 year ago updated by Dee Cater (Product Marketing Manager) 8 months ago 2
+1
Considering for Future Release

ConnectWise View ability to use flashlight on smartphone

adytewski 1 year ago updated by Dee Cater (Product Marketing Manager) 8 months ago 1
0
Considering for Future Release

Create a ticket on video / screen shots

Peter Wilcox 2 years ago updated by Dee Cater (Product Marketing Manager) 8 months ago 1