Welcome to the ConnectWise View Feature Request Forum


Please use this space to share your ideas. 


Refresher:

ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 


Below are a few tips and rules for those who wish to participate, please read through them. 


Tips

  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions. Note, you will probably have to search the community forum beforehand to help prevent duplicates. 
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

Rules

  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.


If you have questions please email us directly at PM@ScreenConnect.com



+13
Pending Review

ConnectWise View for On-Prem

Jesse Brinson 4 months ago • updated by Brian 23 hours ago 5
+2
Pending Review

Add the ability to restrict extension access on a per role basis

Andrew Bayura 2 weeks ago 0
0
Pending Review

Create a ticket on video / screen shots

Peter Wilcox 3 weeks ago 0
+1
Roadmapped

Floating AR Visualizations for Physical Entities

jturpin 1 year ago • updated by Peter Wilcox 3 weeks ago 2
+3
Pending Review

Add the ability to annotate captured snapshots and display them to user at other end

Kirsten Martinez 6 months ago • updated by Peter Wilcox 3 weeks ago 2
+1
Pending Review

Let View work with Chrome on iOS

carl.powers 3 months ago • updated by Kirsten Martinez 2 months ago 0
0
Pending Review

Disable Recording / Screen Capture options.

Déric 4 months ago 0
+1
Pending Review

Maintain live stream when cameraperson minimizes browser

Kirsten Martinez 6 months ago 0
0
Pending Review

Add the ability to acquire wake lock

Kirsten Martinez 6 months ago 0