Welcome to the ConnectWise View Feature Request Forum

Please use this space to share your ideas. 


ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 

Below are a few tips and rules for those who wish to participate, please read through them. 


  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions. Note, you will probably have to search the community forum beforehand to help prevent duplicates. 
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.


  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

If you have questions please email us directly at PM@ScreenConnect.com

Pending Review

ConnectWise View for On-Prem

Jesse Brinson 1 month ago • updated by Mike Bannerman 30 minutes ago 2
Pending Review

Let View work with Chrome on iOS

carl.powers 4 weeks ago • updated by Kirsten Martinez (Business Analyst) 5 days ago 0
Pending Review

Add the ability to annotate captured snapshots and display them to user at other end

Kirsten Martinez (Business Analyst) 4 months ago • updated by Chris Paetz 4 weeks ago 1
Pending Review

Disable Recording / Screen Capture options.

Déric 2 months ago 0
Pending Review

Add the ability to acquire wake lock

Pending Review

Add branding options

Pending Review

Offer mobile apps for both sides

Kirsten Martinez (Business Analyst) 4 months ago • updated 4 months ago 0