Welcome to the ConnectWise Control Feature Request Portal

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Tips

  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

Rules

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  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Thank you for sharing your thoughts with us!

0
Considering for Future Release

Allow Meeting Invites to be customized to add external audio conference bridge information.

Tommy Cross 5 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 1

Would like ability to add third party conference bridge information.  Nothing more than a text area to put the information in an email.  Most individuals that i deal with do not have a mic or camera connected to there PC, so I have to send a separate email with an audio conference bridge that can my clients can use. 

0
Under Review

open user control panel or system preferences

mdansby 5 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 2

button to open control panel or services on windows 

+1
Under Review

automatically copy file on connect

dave b. 5 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 2

upon a connection being established give the host the option of copying a file automatically to the guest. This would be perfect to copy the SOS agent to the user's desktop for example. I know any file or command can be run manually but i want it to ALWAYS run as soon as a connection is established so the tech doesn't have to do it manually. Logmein has had this feature for over 5 years now. 

0
Pending Review

Create new session types

Joseph Dozier 5 years ago 0

I would like to be able to create new session types on the same level as Support, Meetings, Access. This would allow me to create Must Knock as a new session type. Once that can be done, modifying session security becomes easier because I can put all knock customers in that special session type rather than ticking and unticking one at a time.

0
Completed

Generate list of all devices with ConnectWise Clients installed

dward 5 years ago updated by Rishikesh Gajul (Product Manager) 3 years ago 6

We are looking to be able to export a list of all devices currently associated with our ConnectWise Control environment into a CSV file to make it easier to audit and ensure all machines have the client installed.

Answer

Hi Jamie,

You can install "Report Manager" from the Extensions Marketplace. Please follow the steps given in the link below:

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Report_Manager

Thanks.

0
Closed

FIPs Compliance needed

Jim St James 5 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 2

My Law enforcement clients require FIPs compliance to remote into their systems. We are currently forced to use another product to do this. It would be much more convenient to use ScreenConnect. We have requested this update before and have not heard back. 

0
Considering for Future Release

Compatibility with Google OS

kevinrbene 5 years ago updated by Sean White 5 years ago 1

Would just like to see more remote access applications compatible with Google operating system with the Google pixel phones.

That is all, thanks.

-Kevin Bene

0
Pending Review

Shared Toolbox on S3 or on your own ftp server

Peter Wilcox 5 years ago updated by Mike Bannerman 5 years ago 1

It would be great if you could setup your own cloud shared tool box aka your ftp server / S3 server.

0
Under Review

SAML Deprovisioning/deactivation

Peter Wilcox 5 years ago updated by Mike Bannerman 5 years ago 2

It would be great if you offer this functionality in the SAML connector.