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Received an email notication once user reply from CW Control chat

JohnJainar 4 months ago updated by swhite (Product Manager) 4 months ago 1

We wanted to received an email notification once the user replied to chat in screenconnect. We usually use the messages function to chat the end user without actually remoting into the machine. Its important to receive a notification once we received a reply from end user.

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We have an extension that performs this action for Access sessions, it will auto respond and send an email to the defined email address

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Productivity/Auto_Respond_to_Message

Answer
Closed

We have an extension that performs this action for Access sessions, it will auto respond and send an email to the defined email address

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Productivity/Auto_Respond_to_Message