Welcome to the ConnectWise Control Feature Request Portal
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Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
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- Only one request per post.
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Thank you for sharing your thoughts with us!
Add retina icons to Mac host toolbar
I do like how Mac admins now get a toolbar in the Mac host app, but the icons are all pixelated and don't appear to have been provided as vector or high res images. Could could please be rectified? As all recent Macs have high-res retina displays.
Bring back UNDO END SESSION or create an even better option to bring sessions back from the dead
I'm not sure how this is not already a request. This is something we use quite often.
Add the ability to deny permission inheritance for session groups
Would like to have the ability to set up 'limited administrator' accounts for employees who need to be able to maintain most aspects of Control, but prevent them from seeing/using specific session groups. As far as I can see, this would only be possible if there was an option to deny permission inheritance on a session group from the parent level. Seems like a valuable enhancement to me!
Email Notifications For Failed Logon Attempts in Control
can we possibly have email notifications that we can have setup to alert us of failed logon attempts?
Allow non-admins to be able to use audit section to review Recordings
Roles to have the ability to select is a non-admin can review audit recordings or not. There are a number of times we have users that need to see recordings but should not be admins of the portal.
Case in point Quality Assurance Reps, Leads, Mangers, and etc.
If a Role can be created and modified by having a check box for audit recordings that would be great.
App.config needs a version number so you can tell if every agent is updated to the correct setting.
App.config needs a version number so you can tell if every agent is updated to the correct setting.
Enter a red arrow pointer onto connect wise session
Hello, I've been using Connect Wise for over a year now and work with many individuals and businesses. A convenient requested feature is listed in the header of this notice. I'm wondering when this would be available for IT's to utilize and how we could enable this feature. The sooner the better! To just use the drawing tool is rather cumbersome and ineffective.
Thank you,
Bill Marks
Computer Training & Support Services, Inc.
847-736-2326
email: bill@ctandss.com
File Transfer Andoird Control app
Hello,
The missing file transfer option in Android is relly a sad thing for us. We use Control VERY intensive on Windows platforms, and also now from an Android device. The file transfer is so much used, is it possible it will be added ??
Thx so much in advance !
Add "Lock PC" option to 'essentials' toolbar.
Currently you have to go to CTRL+ALT+DEL then select it on the user's machine/server.
Would be nice to just lock something from one button then disconnect.
Restrict SwitchLogonSession While Creating Host Pass
When creating a Host Pass the only options are to give same same permissions as the tech creating it or view-only. This gives the vendor (or whoever) access to backstage and command line/powershell without logging into windows. Can an option be added to restrict access to backstage?
Customer support service by UserEcho
