Welcome to the ConnectWise Control Feature Request Portal

If you do not have an account, click "Sign in/ Sign up" to get started.


Tips

  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

Rules

  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Thank you for sharing your thoughts with us!

0
Under Review

Ability to add failover url for server check in like automate ex control.yoururl.com | control2.yoururl.com

swhitehouse 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 2

Ability to add failover url for server check in like automate ex control.yoururl.com | control2.yoururl.com. Currently if there is an isp failure our automate can check into the second url with the fqdn|fqdn in our agent template; Control needs this as well for redundancy option.

0
Considering for Future Release

removing apple or android app download icon at the landing page

bsl2 6 years ago updated by anonymous 6 years ago 3

When we reached to the login page, then at the bottom of the page we can see "Apple and Goolge play icon to download the apps". And we would like to remove those icons from there so that the landing \ login page will be clean.

0
Pending Review

Use FQDN for machine names

Dan Brook 6 years ago updated by Michael Legato (Support) 6 years ago 1

Where the are duplicate computer/machine names (ie DC01, DC02, etc) on different domains it would be useful if the names diplayes on Control used the FQDN where available. This would allow differentiation at a glance.

0
Pending Review

Report or counter that shows amount of Groups

angel 6 years ago updated by anonymous 6 years ago 1

It would be great to be able to see how many groups I have created. I am trying to get a Server count, which one goes into each group along with other terminals, but I cannot get an exact count unless I go down the list and count one by one. The Terminal count is great so something similar for the individual groups would be fantastic.

0
Closed

Hello World.

Admin Connectwise 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 1

Hello!



0
Pending Review

Android file transfer

ralph hayse 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 1

It would nice to be able to transfer a file while remoted into an Android.


Thanks

0
Pending Review

Clipboard sync text blacklist

Russell 6 years ago 0

Allow administrators to specify one or more text strings that are blacklisted from being synchronized to clipboards (think sensitive passwords). This could be cryptographically secured by only storing strong message digests of the entered strings, and never storing their plaintext (even for administrators to see). Admittedly, this may be a bit impractical to implement.

0
Considering for Future Release

Support for 64-bit OTP

Nick Cheung 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 4
0
Under Review

Better accounting system

data 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 2

I need to know in minutes how long and when a user is connected. Now is just shows the times of connect and disconnect. Try to get that into amount of time!

0
Considering for Future Release

Uncheck All option when a command has been chosen

Stewart Buckland 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 2

Well here's my tale of woe and I think it's probably not the first time it's caught out a user.


New version of ConnectWise to be updated. Logged in and under All Machines clicked ALL to select all units. Clicked REINSTALL and one by one they went through the upgrade. 


Found one unit that was no longer in service to right-clicked on it and selected END. To my horror it didn't just end that single install but ALL of our installs. *Cue much panic*. 


Managed to roll-back to a snapshot to recover the install data but each unit is offline until the service restarts or the system reboots (not easy as many are headless servers).


So my request is that once an "action" (reinstall, end etc) has been chosen all check mark selections are reset to blank to prevent it applying the next chosen action to all those same systems. 


Added to this I think the End & End/Uninstall options should have an extra prompt to check whether you REALLY want to perform this action.