Welcome to the ConnectWise Control Feature Request Portal

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  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
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Thank you for sharing your thoughts with us!

0
Pending Review

Add a Like Button

clayton 2 years ago 0

It's a simple request, no important but User Friendly.  If we add a like button then we can save time by doing that instead of typing out a response.  Same on the client side.

0
Pending Review

Screen Snipping when Blank Screen is Active

Tony Anthony 2 years ago 0

Product feature request to be able to use Control to make a screen snip that saves directly to the remote system. While blank screen is active normal screen snipping applications will not work due to the way the screen blank is applied. We have had customers requesting a better method of snipping the screen with out having to turn off blank screen or send files from one system to another.

0
Pending Review

Email Query Logs - CW Control

aewin 2 years ago 0

Request a feature to have the audit logs from CW Control be e-mailable. 

0
Pending Review

Bring back the ability to remember username for login

Simon 2 years ago 0

My cloud instance was updated from v21.13 to v21.14 today.


I noticed that now, after the user is logged out, the username is no longer remembered and that field is left totally blank.

Nowhere in the release notes/output stream was this change mentioned.

Could you make it so that remembering the username can be enabled from the Advanced Configuration or something? 

0
Pending Review

deleted notes

El Materi Jaafer 2 years ago updated 2 years ago 3

how can i have the list of deleted notes in the audit?

0
Pending Review

Backup utility for Connectwise Server backup

sunny 2 years ago 0

We want to take backup of Connectwise control server on daily basis. We need a auto backup utility for that.

0
Completed

Allow an add-on purchase in Control to allow a one to one connection of a user to a specific device.

Mayson 2 years ago updated by Rishikesh Gajul (Product Manager) 2 years ago 1

Useful for vendor access controlled by company or end user remote control of their own device. Full technician license that could access multiple devices is overkill when the user will only ever need access to one device.

0
Pending Review

Allow mointors to report on EDFs

matthew whitehouse 2 years ago 0

Give the ability for monitors to check for EDFs and alert accordingly.

0
Pending Review

ability to use Variables within Session Names

Christian Walch 2 years ago 0

create the ability to use existing variables also within Session Names.

so variables can be used within the Session Filter and also for the name - this should make it easier for different filters an subfliters

Image 985

0
Pending Review

database disk error 21.13.5058.7951

aodinfo 2 years ago updated by Caitlin M Barnes (Product Manager) 2 years ago 1

i have probleme 21.13.5058.7951 on login on web host error appears DATABASE DISK ERROR the server web no working guest connection ok , for me technical to acces on my guest via web host is freeze or indicate (Database error disk) if stop service and start service of screenconnect host all work again on the day samething appears error no possible to login to my guest ????? excuse me my bad english ( my language french)