This actually seems like it wouldn't be that hard to implement since the system already handles AD authentication. https://msdn.microsoft.com/en-us/library/cc224019.aspx

I think it would be useful the option "disable my keyboard/mouse" as in a host session.

Sometimes in  a meeting with the option "allow control from everyone", if you are doing something else in your computer, you have to be careful to not affect the meeting screen with your mouse or you CLIPBOARD also.

With Linux on premise setups there is more than one port required. The situation is even worse if you want to run the server in IPv4/IPv6 dual stack mode. E.g. Bomgar works with only port 443 for everything and flawlessly with dual stack.

Would like notice when Cloud Instance is going to be updated. At first, we had the option to update our own instance, now it auto-updates. The last two updates we have encountered issues. It would be nice to be able to plan ahead. Or let us update our own when it is convenient for us. 

It would also be nice to get notice of the release notes so we know what changed. I always have to go searching for this. 

Hello,

We sometimes need to give temporary access (host pass) to a user to connect to their machine, but unless you've used the toolbar icons before, it can be a little difficult to find something like Ctrl+ Alt+ Del for them to be able to login. Would it be possible to have tool tips or something to pop-up to assist Host Pass users when they connect to a machine using the host pass option? For example, if they're at the login screen, then they would get a pop-up that says something like "click here for Ctrl+ Alt+ Del." Or maybe some of the buttons could just be pinned to the right-side of the Control session window?

I would like to be able to be able to create a desktop shortcut to open the messages window (access client). Currently the users have to identify the icon in the system tray and double click. This may seem trivial, but to the users I support it's a big difference. Most don't know how to find the system tray and having a button to click on the desktop would be a big help. Even something that had to be manually deployed would be ok. For now I don't see a way to make that happen.  

Ability to stop users from kicking other users off of a support session

It would be nice to search / filter within the Appearance Tab for both Web Resources and Client Resources. 

I'd like to be able to put the Computer Info pane back underneath the Sessions.  We were a long time user of 5.4, which had the layout situated that way.  

If we could toggle between situated on the right hand side, versus the bottom, that'd be great!