Consider this a meta feature request.  Couldn't help but notice this site allows logins without SSL.  Very very bad practice.  This makes it really easy for someone to steal account credentials.  Since people are not disciplined with using different passwords for different uses, this may expose some high value credentials in plaintext.

I recommend you adding a feature of a Sound Alert when a Remote session is transferred to a Host. Also the browser icon in the task bar should flash so that the technician is alerted .

It would be useful if there was a way of directly linking to the 'Messages' tab for a given session, e.g.

https://example.com/Host#Access/All%20Machines//{Session.SessionID}/Messages

One use for this is the default trigger, which sends chat messages from unconnected sessions via email. The above syntax would allow a 'Reply' link to be included in the email.

Create a trigger for when a user has been idle for a certain number of minutes.

We just had some mergers at my company, and all our Windows Domains are not merged into a single Forest yet.

On the login screen, we need to be able to have a list of Windows Domains to log in to.  This way, ScreenConnect can know which Domain Controller to authenticate against for this particular user.  

Currently ServerOverride field only allows us to authenticate against a single Domain Controller.

II think it would be great to have a bookmark feature. 

There's a few computers that I access almost everyday and it would be great if I could bookmark them for easy access.

The bookmarks should be for each logged in tech. Listed on the side.

The Microsoft Hololens does not support downloads via Edge, so I cannot run a remote session from the hololens. Screenconnects Microsoft App is not compatible with hololens. Can we develop a hololens capable app? The remote desktop solutions available do not support multi monitor setups.

The chat window is not attached with session window in Ubuntu PC. When we try to control multiple session, then the chat window is confusing. Need to attach chat window with session windows in linux.

We have an on-premis installation and manage support for a number of clients. Some of the specific application support is however outsourced to third party consultants.

Although a pass is a workable solution, we need to give passes multiple times per day. It will be better to allow the consultants to log on to Control and provide support when necessary.
The current permission options are almost perfect for the above requirement, but the following two will assist even more:
1. Do not show the notes. Some notes are confidential.
2. Prohibit the issue of a host pass. We do not want a third party consultant to provide remote access to anyone else.

Instead of receiving a guest link and ID to connect, have the Control Session button set to bring up the ScreenConnect software for the assigned machine. Currently, if I wanted to connect to someone I would just go to my ScreenConnect URL and find them... I wouldn't send them a guest link. Seems like a pretty basic function.