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Thank you for sharing your thoughts with us!
software - would be nice to see software under Program Files (x86)
When viewing software, Program Files show but not the x86.
Abiity to pass variable parameters to the agent installer, including envrionment variables
This would allow us to set the company using the info from our RMM
Slide the remote screen above the mobile on screen keyboard
As I moved from LogMeIn to ScreenConnect, I am used to not having the keyboard block the screen, this is a bit of trouble for me. I saw a forum post from others requesting the ability to slide the screen beyond the current limits so the keyboard can stay on the screen while at the same time allowing access to the whole remote desktop.
Here is possibly a better description:
When controlling a client from a Mobile device (such as a smart phone),
if you bring up the on screen keyboard, it will cover the lower part of
the client's screen. You cannot scroll the bottom of the view window to
be above the on screen keyboard and thus you are stuck toggling the
keyboard on and off when typing on the client's computer if the window
is below the on screen keyboard. Is it possible to detect the
keyboard and allow the ability to move the client's screen higher up
within reason?
Allow grouping for hostnames (dynamic ip for network which is tied to simmilar service as dyndns)
Some of my customers have dynamic ip for their networks. I can filter those who have static (filter group by network address). But if its dynamic i cant group them. Ofcourse i can add "company" name but quite often computers migrate between branches and i need to know quickly where is it.
It could be done by service like dyndns or no-ip and filter by hostname OR
find computers where computerIP like specifiedserverid_or_ip.
Servers usually doesnt move and finding current network name based on name of specific machine would be ok. Server could be found by for instance servername+specific description in name or other field. Maybe their ID?
Currently i manually find server of specific branch and copy network ip address and pasting it to search box. Effective (thanks to great search box) but annoying when there is a need to switching between branches.
Add 'Session Group' name to audit logs
Currently the audit logs only display the session computer name, this means that when you have multiple clients with the same computer or server name it is impossible to identify who the machine belongs to.
The audit logs need an extra column to display either the 'Company' field or the session group name.
Allow curly braces as text in triggers using escape character
I'd love to be able to send JSON data using a Session Trigger, but I can't since both Session Triggers and JSON use curly braces as special characters. It would be great if I could use an escape character, like \{ or '{ or something to allow the JSON formatted data to be sent without getting stripped out by the Session Trigger formatter.
A windows command or a shortcut to allow the Control Guest Control application launch.
In a situation where the icon is hidden from the system tray yet some maintenance/troubleshooting needs to be done by the system admin when they are physically in front of the computer, having a way to manually launch the Guest Client would be fantastic
Hide "Join with a code" on the guest portal.
I have the "Start a new session" extention installed and would like to have the option to hide "Join with a code".
Option to Hide the system tray icon for running agents so that end user does not know program is running.
Hi Rguasp,
Please install Advanced Configuration Editor extension from the MarketPlace to hide Control icon from the guest system tray. If you already using this extension, please make sure you have the latest version.
Thanks.
App Settings Auto Sync
The settings in Control Administration should be pushed automatically to endpoints. Settings, such as lock on disconnect is off by default, but should be on. Putting that aside, activating it requires a reinstall of the Control tool to all endpoints. This is something that should happen automatically, it's a settings update and shouldn't need a reinstall. Please consider automating this process and/or putting clear text which settings require reinstall and which ones do not.
Customer support service by UserEcho