Welcome to the ConnectWise Control Feature Request Portal

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  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

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  • Only one request per post.
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Thank you for sharing your thoughts with us!

0
Pending Review

clipboard copy multiple hosts names highlighted

HLA 3 years ago 0

be able to retrieve the names of currently selected hosts from the clipboard

0
Pending Review

Lenovo Remote Control Functionality

Ryan C. 3 years ago 0

Hello,

I'd like to request additional functionality when it comes to Lenovo tablets. Just found out that they only support screen sharing and *not* any control ability while running Android 10.

0
Pending Review

Accessibility Issue with Guest Session Starter

Michael Ziminski 3 years ago 0

Hi there,

I'm the main IT guy for an organization that aids those who have visual impairments. I was testing my instance for accessibility and came across a pretty big bug that will affect the clients we serve. It has to do with the "Guest Session Starter". When I use my screen reader to test for accessibility, I use the TAB key to move between different links and buttons. When I get to the link/button to start a new session on my instance page, inside the guest session starter page my screen reader says "number link". Which means that the link is not accessible and our clients won't know what it says. If I press enter or space to activate that link, it does open the page for the client to start a new session.

The link text should be more descriptive than "number link". It should say "click here to start a new session". While it says "Start a new session" right on the page, this is only helpful for those who can see. For those who can't, "number link" means absolutely nothing.

How can this be fixed?

0
Pending Review

I was locked out of connectwise and its been like 3 hours I can log in again

rowena 3 years ago updated by Rishikesh Gajul (Product Manager) 3 years ago 1
0
Pending Review

IT Glue Configuration Items integration or import

Steve Bootes 3 years ago 0

We'd really like to be able to either export or link all of the device information in Control with IT Glue.  We have device names, IP address and now we also have information such as model and serial number thanks to a PowerShell script - lots of great data about the devices.  Ideally we'd like to get this information out of Control and into IT Glue as a Configuration Item, simiilar to the way it integrates RMM systems to get device information.

0
Pending Review

View all users in the Sell Dashboard

cynthia bezzina 3 years ago 0

Would like to be able to see all users in the Sell Dashboard, rather than just single user.

This would be useful for internal reporting.

0
Pending Review

Appearance set by group

CFarr 3 years ago 0 1 duplicate

We would like all Appearance settings to be group compatible rather than being set globally. This would allow us to change what the end users see depending on where they are located or who they are. I am not referring to app.config and Web.config just to be clear this is a separate topic. I would love for those to be compatible via group as well, however. 

Example: Some users are setup with a 30 second consent timer and 0 second consent timer (Creating explicit consent)
Instructions on the user end would appear different for both groups. FYI we use automate to apply different app.config settings on machines based on group. This could definitely be simplified by including group settings in control of course. 

0
Pending Review

Would like a password manager app/extension added

jdetty 3 years ago 0
0
Pending Review

Multiple Agents

Mike Randles 3 years ago 0

Would like to have the ability to run multiple agents on a single computer.  Several sites have their own IT department running their own version of the agent and monitoring items.  We as an MSP also have custom scripts, monitoring and reporting but can't run two agents side by side on a single computer.  I had started a case but was told to put in a feature request as this is currently not supported.

thank you

0
Completed

Add ability to see active users to show up when they are using remote desktop to access their PC.

Alan Chang 3 years ago updated 3 years ago 2