i am trying to generate report as a csv file and when I call the url, it wont generate till i provide otp.. i want to automate this process of report.

I am using a curl command to download csv file 

https://<username>:<password>@ur-channel.screenconnect.com/Report.csv?ReportType=Session&GroupFields=Name&GroupFields=GuestInfoUpdateTime&GroupFields=GuestScreenshotContent&GroupFields=IsEnded&SelectFields=Count&Filter=NAME%20LIKE%20'%25'%0A%0A&AggregateFilter=&ItemLimit=10000

I would like to either create a user which does not require OTP or a feature where I can call to generate the reports. 

Can we click on edit, then all, then where it says 'use machine name, and specific value for machine name', can we have third option to insert the org name before the machine name? This would help identify machines quicker. Rather than PC1, PC2, it would be ORGx3x-PC1, ORGd56-PC2, etc....

When doing a report type "SessionConnection" in Report Manager, with Group Fields

• SessionName
• ParticipantName
• ConnectedTime
• DisconnectedTime
• DurationSeconds 

and filter

• ProcessType = 'Host' AND SessionSessionType = 'Access' 

it provides me with everything but the Notes.

The report type "SessionEvent" with a filter of

• EventType= 'AddedNote' 

and

• SessionName
• Time
• Data 

provides me with the Notes, but unfortunately separately.

It would be great if the was a way to combine the two within one report.

When migrating from On-Prem to Cloud for Control, there is an instruction page for the process:

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Migrate_to_ConnectWise_Control_Cloud_from_a_Windows_server

In this document, step #4 instructs that you need to Restart your cloud instance to complete the migration process.  For partners that have integrated Automate or Command with Control, there is no ability to follow the default instruction given where you are supposed to use the https://cloud.screenconnect.com to change your server location and save so that the system will restart the cloud instance.  There is a small green Tip bar at the bottom of step #4 (should be at top and much bigger) that says if you can't do the change location method, then you can use the Advanced Configuration Editor or the Database page etc......

Suggestion/Request is that it would be much simpler for partners, if at Step #4, it simply had you sign into your Cloud instance of Control and go to Admin where you had an option to "Restart Control Cloud Instance" and if that option would simply restart the necessary components to ensure that your migration worked and completes the process.

Update the Preview Screen refresh cycle to not update all online agents at the same time.  Complete this update in smaller batches to not impact the performance of the server.

Really need more permission parameters for sessions. 

>Deny/Allow use of Clipboard tab/shared clipboard setting during session

>Deny/Allow use of Screen Capture tab during session

>Deny RunCommandOutsideSession but allow use but not editing of commands from Command Toolbox entries.

This will allow guest fairly secure access to their "office" machines from remote locations but limits data captures from screen caps/clipboard. It also allows hosts to grant a single/handful of admin-level commands they can run on their machines, via the Command Toolbox, but no more. So, a user could reboot their machine but nothing else, for example.

The Processes tab currently lists the Memory %. Would like CPU % and Disk % added as well along with the ability to sort the processes by these 3 columns. Basically like how Task Manager in Windows works.

Would like additional system information added to the General tab such as storage devices capacity and Free %, list of all Mac Addresses and IP addresses of devices with multiple network adapters, device serial number or service tag, operating system version, and any other system info that can be extracted from the device when added to instance.

Requesting that checkboxes are added next to each Windows Update to be installed along with an Install Selected button and an Install All button. Users are then able to either install one update at a time like they do now or they are able to select multiple Windows updates to install in a batch and use the Install Selected button or they are able to Install All Available updates one time using the Install ALL button.

All events in the application log on Windows machines from ScreenConnect have EventID 0. I would like to be able to customize these or at least have different eventIDs for different types of events. If there were different EventIDs for connect or disconnect sessions, then it would be easier to filter out those events for security logging.