Welcome to the ConnectWise Control Feature Request Portal

If you do not have an account, click "Sign in/ Sign up" to get started.


Tips

  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

Rules

  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Thank you for sharing your thoughts with us!

0
Pending Review

Allow custom hostnames & hostname variable in Control

Ian L-F 3 years ago 0

It would be nice if you could append device hostnames to custom device names so with a device thats hostname is Bobs_Office you'd have something like $HOSTNAME$ + "LTOP" and your device name would read Bobs_Office LTOP

0
Pending Review

Better user password management

Ian L-F 3 years ago 0

It would be a neat feature to be able to reset user's passwords and then send out an email to that user to prompt them to reset to login and then reset directly from the admin panel.

0
Pending Review

An uninstall option to remove the software from the client and remove device from portal.

j catlin@nmscolo org 3 years ago updated 3 years ago 2

when retiring devices it would be wonderful to have an option that uninstalls the client and ends the device session in the portal.  

0
Pending Review

Mac ScreenConnect Client needs to capture Command + Q

Ian L-F 3 years ago 0

When using the ScreenConnect client on a Mac to remote access a Mac, you folks need to figure out a way to pass through Command + Q rather than having it quite your Client.

0
Pending Review

Screenconnect prompt for password is currently a cross role permission, I would like it so that I could be a member of 2 different roles with different settings and those separate settings apply to the separate device groups that I have created

john 3 years ago 0

Screenconnect prompt for password is currently a cross role permission, I would like it so that I could be a member of 2 different roles with different settings and those separate settings apply to the separate device groups that I have created

0
Pending Review

Please log CopiedText events

Simon 3 years ago updated 3 years ago 0

I saw on the Audit page that there is a filter for "CopiedText" events, so I tried it but I was given zero results.

This was odd, because I know my users copy texts all the time while remoting.

So I did some digging and found this documentation page which states that the CopiedText event is "Currently not in use"!

I'd like these events to be logged, so that I can audit which users copied what text.

0
Pending Review

Installing Screenconnect on IGEL thin client

tjd0327 3 years ago 0

I am looking to install Screenconnect onto an IGEL thin client. The way it works is a config file calls out to a tar.bz2 file. The problem is when you build an installer there is no option to build it as this file type. Is it possible to have this done? Has anyone been able to successfully convert a .deb file to .tar.bz2?

Thank you.

0
Pending Review

Add hour variables to conditions in IIF

Ian L-F 3 years ago 0

Rather than simply having variables such as $NOW and $1DAYSAGO, it woudl be helpful to have access to things like $5HOURSAGO, etc.

0
Pending Review

Guest device search filter not working for non admin users /users not having access to all machine folder

suresh 3 years ago 0

Guest device search filter not working for non-admin users /users not having access to all machine folder.

when we have a large number of users and groups, this is becoming complex as a user must know the correct folder name to search a device, this works only for admin users having access to all machines 

0
Pending Review

Remotely close session.

rmurphy 3 years ago updated by Rishikesh Gajul (Product Manager) 3 years ago 1

If a technical has a desktop and leaves a session open but leaves his desk for lunch or a road job while waiting for some kind of process to complete.  It would be nice to be able to remotely close that session or steal the session from the desktop onto the technicians laptop or even a mobile device.

This often leads to instances where access to machines are suspended due to open sessions left on idle computers.  A force close from the access panel or something would be helpful to avoid license limit issues.