We are considering using ChromeBooks for a portion of our workforce that need computers on a temporary basis.  They are supplied with Computers from the Client but that can occasionally take months.  We wish to save some costs by using a less expensive laptop like a Chromebook since most work by these employees can be done in office 365.  But we need a way to administrate those Chromebooks. 

Need the ability for threat hunting and compliance to pull our portal logs via a secure API into our SIEM. Using standard json log format would be best if possible.

Anyone have a basic direction to go for me to create a webpage that would be able to call the Control API to run commands from the command box?  Basically a way for users to run scripts without having access to Control.

Use GRC.com SQRL (Secure Quick Reliable Login) to securely login in to screen connect.

More info can be found here: https://www.grc.com/sqrl/sqrl.htm

Initiating Connectwise support on-demand from Freshdesk was the reason we switched to Connectwise. This is a vital feature in our support, especially in tracking our call progress. Some support calls are accessed via the unattended access, which we loss the connection details associated with the connection. It would be great to be able to initiate the unattended access session from Freshdesk and have the session details imported back into the Freshdesk ticket.

A user can only access one CW account in the cloud portal with his email address.

If he has more than one CW account it would be nice to log in and select which account to access rather that creating a new email address to access each account.

Hi Control Developers,

I frequently need to create a new session when I open a control connection.

Often I cannot log into another users session to do what I need, so it would be great to have a 'start new session' button.

This might be the equivalent of 'switch user' to provide a username and password so I can log in without interrupting the already logged in user.

This frequently happens for me on terminal servers.

Many thanks,
Ian

Report to pull a list of all the session groups created.

Hi connectsWise,

I want to get your attention to the most important feature. However, it is missing in ConnectWise control whenever an agent connects to a Mac computer using the ScreeConnect remote application chat window  appears rightaway with the notification that the agent has connected. It gives an idea to the PC user that the agent has connected to the computer.

However, the same not go when the agent disconnect from the user's computer user has no idea that weather Agent is disconnected or still working when screen is ideal because there is no notification or messages shows that the agent has disconnected, and even chat windows also not disappears, which happens on windows pc.

This issue is particularly regarding Mac computer, please check on this and do needful.

Thanks,

Ankit.

i am trying to generate report as a csv file and when I call the url, it wont generate till i provide otp.. i want to automate this process of report.

I am using a curl command to download csv file 

https://<username>:<password>@ur-channel.screenconnect.com/Report.csv?ReportType=Session&GroupFields=Name&GroupFields=GuestInfoUpdateTime&GroupFields=GuestScreenshotContent&GroupFields=IsEnded&SelectFields=Count&Filter=NAME%20LIKE%20'%25'%0A%0A&AggregateFilter=&ItemLimit=10000

I would like to either create a user which does not require OTP or a feature where I can call to generate the reports.