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Thank you for sharing your thoughts with us!
Backed End-User Account Management
The ability to manage local end user accounts on client systems would be a huge help, especially for those MSPs used to having this capability via LogMeIn. Some of the most common features we use are
- rename username
- rename user's full name
- view date password was last changed
- add/remove users
- change user's group membership
These features are extremely helpful when assisting users undisturbed, and/or identifying previous users on a re-issued computer when unknown to the end-user.
Hi Heos,
Thanks for the Feature Request. Please install 'Guest Download Assistant' from the Extension MarketPlace to solve your above request.
install from network locations
The uninstaller leaves registry keys behind when updating or installing from a network locations.
Have the installer look for previous versions and clean them. Or have the installer install from a temp location first...
This works to remove the old reg keys
Keep:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A0D0B54797A5AA449932CE4A757657B8
Delete:
reg delete HKLM\SOFTWARE\Classes\Installer\Products\8AE0CDCEC509E694AA17B08D430F7E2B /f
reg delete HKLM\SOFTWARE\Classes\Installer\Products\2085372DF3BA26146857BCA0C8B0F58C /f
reg delete HKLM\SOFTWARE\Classes\Installer\Products\DA98E4C65E3907C4BB5C990F69A42EDD /f
reg delete HKLM\SOFTWARE\Classes\Installer\Products\E651C5D71E9536B43B58C84EF16480DF /f
reg delete HKLM\SOFTWARE\Classes\Installer\Products\29080266B567D0042A2CB31B5C0EDAD0 /f
reg delete HKLM\SOFTWARE\Classes\Installer\Products\94F562D41D7BC2A4794179DEDADD4E4C /f
reg delete HKLM\SOFTWARE\Classes\Installer\Products\A0D0B54797A5AA449932CE4A757657B8 /f
reg delete HKLM\SOFTWARE\Classes\Installer\Products\6E97138377D9A3649AB5553A4597D240 /f
Join a Session Embed HTML code
We would like the section "Join with a Code" to be embedded in our own website so our customer does not need to go to another page (Our ConnectWise instance page) just to be able to join a session. Our customers go to our "Contact Us" page and on that page, we want the "Join With A Code" section to be embedded.
Hi Richelle,
You can embed Control instance on your site by following the steps given in the below link:
Notes Grayed Out
I am trying to add notes to the desktops, but the notes feature is not active? How can I make it active?
Hi Smecke,
It seems user you are trying to does not have permission to add and remove notes. To allow that you need to go to
Admin > Security > Edit Role (to whom you want to provide this ability) > check "AddNoteToSession"
You also can check "RemoveNoteFromSession" which will allow user to delete the note too. If you leave it unchecked will provide only 'add note' ability to user.
Hope this helps !!
Share local webcam to remote device for meeting.
The requirement is to share the local camera to the remote device to have a web meeting in any conference application.
Per User Session Timeouts
Surprised that this has not been worked in by now but there is only a sever-wide option (on premise cwc) to control a session's maximum time before disconnecting. Looking to have this also be available on a per user basis.
The server-wide default is great - and should remain - but to have the granularity to further control session attribute per user would be very useful.
Need a way to enable access to interconnected PCs one their own network. Only the main PC is on the Internet
We have some installations where an acting "Server PC", (Win 10) is connected to the Internet with ConnectWise Control on it, but connected to that "Server PC" are a few "Client PCs" through a network switch without access to the Internet. We need a way to login to those "Client PCs" via the "Server PC" that has ConnectWise Control on it. We tried using RDP but unfortunately that logs you into a different session and not the session that a user is currently logged in.
ChromeOS Managed Schema for Enterprise Policy Settings
Please add Managed Schema settings for the ChromeOS extension so I can set the unattended URL from Google Workplace admin console.
https://developer.chrome.com/docs/extensions/mv2/manifest/storage/
Customer support service by UserEcho
