Welcome to the ConnectWise Control Feature Request Portal
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Thank you for sharing your thoughts with us!
License Usage Reporting
I would like to see a way to report on our license usage to see how well we are utilizing our licenses and if we need to purchase more. Currently I don't see any way to report this metric and it would be very useful.
Group Session for Clients Idle Longer than X days
I would like to be able to have a session group filter for machines that have not been online for more than 30 or 60 days for example.
Add a user forgot password link
Needed a link/option on the login page for users to reset their forms authentication password. .
This functionality already existss, see here for more information:
Reset your password - ConnectWise
In order to reset your password without an administrator, these three conditions must be true:
- An internal user source is enabled
- The internal user source has at least one user
- The internal user source has at least one user with a valid email address
If these conditions aren't met, you won't see the Forgot Password? link.
Require tech to enter a note/comment before joining and at the end of a session
Partner asks to add requirement for tech's to enter a note/command ("Why are you connecting to this session") before joining and at the end of a session for auditing purposes.
Add "Uptime" or "Time since last boot" to General Info tab
It would be nice to know at a glance how long it has been since a system was last rebooted.
Forum Post related to this.
Hey,
We added system uptime, along with a few other additional details, to the general tab. This should become available within the next two releases (6.6-6.7).
Enable SC Router service by default to allow web and relay traffic on same port
Partner would like to have the router service to allow inbound web and relay traffic on the same IP address enabled by default in the software.
CW#7675945
MAC OSx ability to Screen Split
Dev team,
Can you provide the feature for split screens option on Mac OSx. I am able to do it on my windows machine, but not able to do it on a mac.
Create separate role permissions on Session Sub Groups
The ability to grant specific role permissions to sub groups in addition to standard session groups would be fantastic, would simplify our session group screen and would keep everything nice, logical and tidy.
Allow the Automatic Screen Recording to be limited to a single device
Allow the Automatic Screen Recording to be limited to a single device instead of global setting that applies to all devices.
This is a feature of Extended Auditing. http://help.screenconnect.com/Administration_page_audit_tab
One-button login with Stored Credentials
Partner is requesting a way to join sessions faster when the guest machine is at the login screen.
Current behavior is
1. Join session
2. Send Ctrl+Alt+Delete
3. Send session credentials
The request states that the customer would like to click join and SC automatically performs all three steps so he can continue working seamlessly when the credentials are stored.
Customer support service by UserEcho
