An equivalent of the Slack plugin for Microsoft Teams would be really useful.

Partner would like to add Access clients to connect to Android devices.

User Story:

Partner manages a fleet of Android devices, mostly Samsung Galaxy tablets. If he could install Access clients he could connect to these devices without end user assistance.

I would like to have the ability to make a host connection to a guest even if the guest's DNS is not functioning by way of having them check into my Control server by IP if DNS resolution fails. In CW Automate we have the ability to do this by specifying both a FQDN and an IP for Automate agents to check in with. 

This may only be workable with a self hosted Control server with a static IP so it wouldn't need to be exposed by default. I think this would be something we would need to add to the app.config since it would need to be on the guest side. Another possibility might be for the Control agents to remember and keep checking into the last resolved IP address if the system DNS stops resolving the FQDN.

When host and guest are on the same network, establish a direct connection rather than using the relay server.

User Story:
Partner would like to not use server architecture when machines are on the same LAN.

I noticed report manager has a new feature to directly send the report in a email attachment. It would be cool if you could schedule that on a reoccuring task.

Although it's obviously possible to obtain this information via the remote console, it would be very helpful if the web portal general info tab included the private IPs and associated MAC addresses of Internet connected interfaces on the remote machine.

The public IP is nice, but private would be more immediately useful in most cases. And most PSAs and RMMs require the MAC and or Serial of remote machines for database sync purposes...

Better yet, give us the ability to customize what info is displayed there through scripting, etc maybe?

Thanks!!

Choice after how long an inactive sessions or sessions without connection from Hosts/Guests/Hosts+Guests must be closed (Ended). This leave a clean Screenconnect without many connections unused and administrator check to close long unused sessions.

Would be good to see the space available / total space for all hard drive (like Available Memory). It is a good intel to know.

Partner would like the ability to use a webcam to communicate with customers inside a session

Is than an estimated release date for the Mac M1 client?   The current client installs sucessfully, but never registers in the control panel.