I need to be able to print from a Windows Machine on a Mac

Partner requests to be able to use SC to remote into Linux machines that are console-only.

Add the CTRL + ALT + DEL command to main toolbar as a button instead of being in sub-menu. Especially a time saver for network admins accessing workstation on unattended setup.

Hello,

I have a suggestion to enhance the security of ConnectWise Control.

In our MSP company, we recently adjusted the security settings for our Techs, restricting technicians from using the "RunCommandOutsideSession" feature to prevent sending commands in "bulk" outside sessions.

We propose adding a new permission: 

"RunBulkCommandOutsideSession." This way, we can give back access to send commands outside for single devices and "install access" during support sessions while keeping security intact.

Thank you.

Since there's doesn't appear to be an "official" request for it, this is it =).  Hopefully to work in the same way as the Passportal integration.

TeamViewer, LogMeIn and BomGar have this and we would like this on ScreenConnect Side as well

Can we have a parameter that says that we only get notifications when a remote PC has been off line for say 15 minutes, and we only receive a reconnection notification if it has been off line for more than 30 minutes?

We have setup the triggers that seem to be working well. However due to temporary fluctuations in the internet connections we receive disconection notifications with almost immediate reconnections only a few seconds apart.

Parneters would like additional options for the host pass feature. Capturing suggestions in this ticket.

1. Expand the Lifetime of the host pass or make it configurable. There are times when you'll have extended engagements with vendors and need more than a day for them to complete work.

2. For the permissions, allow the host to pick from a list of existing roles to further limit the permission of hosts using the Host Pass feature.

3. Restrict the ability to use the host pass feature based on role (role-based permission)

Currently there is no support for connecting to a headless endpoint (windows computer without a monitor plugged in). This is a big problem, as we are in the middle of moving from Bomgar to Control and now we realize that we can't support many of our client's servers or even Win10 computers who are headless. Even though the client has no monitor connected, we should still be able to see the Explorer GUI, other remote support apps certainly can do this. This is a HUGE feature-lack.

It would be nice to have the message box fully displayed when messages are sent. The blinking icon is good, but only gets the users attention half the time.