Hi Peter,

To have this ability you require to install Control app on your devices - ChromeBook, Tablets, Phones (iPhone & Android) etc. Then you can view and take control of such devices.

To learn more, please click below links:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/Android

https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/iOS/Control_a_remote_machine_from_an_iOS_device

https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/Chrome_OS/Control_a_remote_machine_from_a_Chrome_OS_device

Hi,

You can turn speakers on from the Sound Menu. Click link below to know more on this:

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_client/Sound_menu

Hi Howard,

There is a KB article which can help you achieve this. Kindly, click link below for the same:

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Manually_uninstall_an_access_agent

Hi Jamie,

Thank you for the feature request. Currently, we are investigating sorting options on Host page. Although there is no ETA for that, we will try to provide the option soon.

Jeffrey,

You can find that extension at Admin > Extensions > Browse Extension Marketplace > Search 'User Delete Recent Access Command Events' > Install

Hi Kyle,

Please submit a ticket with CheckPoint - https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk118875

These reports are best received from customers to grab their attention. As a software vendor, we have a harder time accessing AV vendors and reporting these as false positives.

Hope this helps !!

Hi,

I would suggest reaching out to Control support so that a technician can take a look at your instance and troubleshoot the behavior in more detail: https://www.screenconnect.com/Support

Hi Debula,