Hi Chunky,

This issue has been resolved already. If you are still experiencing the issue, please try contacting our Support team for quick solution.

Hi All,

We do have an integration with Freshservice. Please visit the Extension MarketPlace to install the Freshservice.

Hi Nabozny,

The destination folder for sending file you mentioned above seems changed for you for some reason. I have checked on my side and it shows the default file transfer directory. Please read through these articles File Transfer Menu and backstage for more info. You can also contact our Support for further help changing the directory.

Hi Trenton,

The fix is currently in the Prod. Kindly upgrade your instance to the latest stable version 22.5 and check.

Hi Robin,

You can still have full control of all Samsung devices. May I know the manufacturer's name please?

Hi Katie,

Can you elaborate more on this please?

Hi,

We are currently investigating this request and cannot provide ETA for the same.

Hi All,

Thanks for following up, I just wanted to let you know that we are currently investigating this and cannot provide an exact ETA on when it will be implemented.

Hi Erik,

Thanks for reaching out to us. We have tested this feature on version 22.4.7745 and it works as expected. Please see below attachment for your reference.