Your comments

Hi Orion,

I would suggest reaching out to Support team so that our technician can help you further.

Hi Steve,

I just wanted to let you know that we are currently investigating this request and cannot provide an exact ETA on when it will be implemented.

Hi Rick,

Yes, based on the selection (ON/OFF) it works accordingly.

If you are having an issue related to the functionality, please reach out to our Support team for further investigation.

Hope this helps !!

Hi Julio,

Thanks for the follow up. I just wanted to let you know that we are currently investigating this and cannot provide an exact ETA on when it will be implemented.

Hi Kellie,

Please go through this article to setup SAML with Azure AD.

In case you have any issue while setting it up, contact our Support team for further investigation.

Hi Alia,

The forum is active and working fine. Can you please click here to check.

If you are getting any error while accessing the forum, please do let us know.

Hi Wendy,

Thanks for the report.

To use the remote printing functionality, first you need to make sure 'PrintInSession' permission is enabled for the role you are using. Please follow the steps to check that

Login to the Account as an Administrator -> Security -> Select a user Role to edit -> Check 'PrintInSession' permission -> Save Role.

Please read this article to 'Enable' for more info.

Hope this helps !!

Hi Justin,

Thanks for the report. Our development team is working on this issue and will deploy the fix with the upcoming builds as soon as it is ready. Currently, there is no ETA for this.

Hi Luis,

The request you are making here is already in place. Please select the machine you want to connect backstage directly then -> right click -> Join with Options -> select 'Backstage'.

To have more information on this. Please click this article.

Hope this helps !!