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Can you have all support sessions removed at a time of the day?

Larry 5 years ago updated by anonymous 4 years ago 3

Partner says connections remain open after a technician is finished with a client. They are not ending the sessions

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This isn't possible by time of day, but we can perform this function based on idle time. The adjustment has to be made to this line in the web.config file: <add key="InputIdleDisconnectTimeSeconds" value="3600" /> in version 5.6.


Sorry for the confusion.


The partner has outstanding support sessions open at the end of the day. He would like all support sessions ended at a certain time of the day.


Not just disconnected but actually ended

This feature should be available in 6.0/6.1

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