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  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
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Thank you for sharing your thoughts with us!

0
Completed

Have list of possible connection urls on the mobile app

anonymous 8 years ago updated 6 years ago 2

The current mobile app requires the host or guest type the full address of the ScreenConnect site they'd like to access. Partners request to add a list of saved URL's or a drop down to the mobile apps.

0
Completed

When you logout, it should bump you to the guest page instead of remaining on the same page.

Ryan 8 years ago updated by anonymous 8 years ago 2

This way, if someone is testing security changes to users without the admin permission, it will work without having to click on the host page. (because they are still attempting to login to the admin page

Answer
anonymous 8 years ago

Fixed in 5.6


"made so logging in after logging out would not try to return you to the same page you were on"

http://forum.screenconnect.com/yaf_postst9291_ScreenConnect-5-6-Release-Log.aspx#post32407


This is a duplicate of the original request, so I'm marking it declined even the the feature has been completed.

0
Declined

Add the ability to send time connected information

anonymous 8 years ago updated by swhite (Product Manager) 1 year ago 1

Partner requests to add the ability to send time connected information from when the host connected and disconnected into the data portion trigger framework.

0
Declined

Android App: Be able to manually toggle on virtual mouse / keyboard (when hardware items detected)

anonymous 8 years ago updated by swhite (Product Manager) 1 year ago 1

Partner requests a means to manually toggle the virtual mouse and keyboard on the Android client.

0
Closed

Add hooks to program to bring chat window up from guest side

anonymous 8 years ago updated 8 years ago 2

Partner requests to add in the necessary hooks to the program to bring up that chat window from the guest side with a command or configurable button (other than the system tray icon).

Answer
anonymous 8 years ago

Related request for this moved up.

0
Closed

Have software read existing clipboard

anonymous 8 years ago updated by Michael Bannerman 8 years ago 2

Partner requests the software read the existing clipboard instead of forcing you to re-copy the clipboard in the new session.

Answer
Michael Bannerman 8 years ago

The DisableClipboardCapture setting in the app.config (http://help.screenconnect.com/List_of_app.config_settings) prevents items in the clipboard of one open session from being available in another open session. Please check your app.config setting to make sure this option is not being limited.


0
Closed

Add ability to change service recovery options on the access client by default

anonymous 8 years ago updated 8 years ago 1

Partner requests to be able to change the default service recovery options for the ScreenConnect client.

0
Closed

Update Session Custom Properties in the client side CLP's on a Reinstall

anonymous 8 years ago updated 6 years ago 2

Partner request to have these custom property edits copy to the guest machines on a Reinstall to allow these settings to 'survive' a database error.

0
Completed

Create full screen mode with helper on SC app

anonymous 8 years ago updated 8 years ago 2

Partner asks for full screen mode with helper on SC app for better visibility.

0
Closed

Add ability to change options in MSI

anonymous 8 years ago updated 8 years ago 3

Partner would like the added ability to change the service startup and failure options in the MSI for deployment.

Answer
anonymous 8 years ago

We've made changes in 5.6 to address the issue with some Win 10 machines not starting automatically. All 5.6 clients will be set to start automatically, so this enhancement shouldn't be necessary.