The Tool Box shows very nicely when logged in via a computer with a tree view layout to it. However, when viewing the Tool Box via the SC Mobile App on Android it does not give me a nice

folder tree view look anymore. Instead it lists all files in a continuous line and is very difficult to locate my files and some are hard to read because of the long file paths. There is no easy way to navigate through all these jumbled file paths efficiently.

An example of what I see on the mobile phone is...

folder path/folder path/folder path/file.exe
folder path/folder path/folder path/file.exe
folder path/folder path/folder path/file.exe
folder path/folder path/folder path/file.exe
folder path/folder path/folder path/file.exe
and continues on...

Via desktop it is much better on the eyes and looks like this...

Folder1_
FolderA_
File.exe

Folder2_
FolderA_
File.exe

And so on...which is a much more efficient way to navigate.

Thanks!

Since your product already installs an agent on the machine... Even if it was an add-on product line would it be possible to integrate the functionality that http://www.observeit.com/ has on their product. To monitor workstation activity as well as the funtionality you currently are offering. Maybe even add a 4th option to install an agent specifically for this purpose. I feel this would create a complete package.

I must monitor people.. I've got everything hidden... but I was on the phone helping a person I also need to stealth... I heard a beep when I connected to his PC... ask support..

BeepOnConnect is actually a user setting, and can not be configured by config or admin tools... you must right click users side icon in task bar and toggle it.

I can not edit using a configuration file or admin tool - I need to manage this option remotely and I need to lock it down in the off mode so the user doesn't and can't change it.

Can you please restore the support page of short animated GIF files you had for help?

For example this was one of many:

This was wonderfully concise, short and simple, with no youtube or flash support needed.

I would love the ability to disable the CustomProperty fields on the installer so that the following can take place:

1. Customers can do a full Guest installer via the 3rd party extension "Guest Full Installer Builder in Action Panel" by Jonathon Hoaglin without typing in their Company name and messing up any sorting we have on our end. Would also allow for faster response times because we would see the computer populate in our default group much faster than we would in the All Computers group.

2. Tier 1 techs can install access sessions and not make a mistake when typing in the required CustomProperty values.

Both of these use cases would allow us to restrict who has access to sorting sessions by the users who have access to the "EditSession" permission and make it easier for workstations to not fall through the cracks or cause any issues with response times.

Hope others see the potential for this and we can get something implemented in a coming release of SC.

Cheers!

Can you enable the screenshot to be shown larger without distortion? the extension distorts image to much.

Partner requests to remotely control devices mounting SECOSBC-A62 Board and running Android 5.0.2 (current version and sources on this page http://www.udoo.org/bsp-download-page/, will be soon updated to 5.1/N), at the moment we can only remotely clone the screen, according to your page about Android and Mobile OSs (https://www.screenconnect.com/Mobile-Device-Remote-Support) but we need a full remote control.

fix the session timeout closed dialog box so it always appears over the session timeout. currently it sometimes appears in the upper left corner of the computer screen.

have option which enable to have three categories ie you might have three branches and you do not want a user to see all clients so you will have US ( with list of all their clients subgroups) UK ( with list of all their clients and subgroups) and Europe ( with list of all their clients and subgroups)

I would like to see when you, give someone the link to access a session directly that under Join you see which computer/session you are remotely connecting to.

This would make it very nice for several reasons.

1. It makes it easier to understand if the user has been sent multiple session invites.

2. Now that we have the ability to send out "Get Host Pass" invites, you may send out 2 or more invites to a vendor or support company to access multiple support or access sessions.

2a. 2 good examples of this is you have an application that has 2 DB servers and 1 App Server or you have 2 exchange servers and 2 Domain controllers that you need to give remote access to.

Thanks,

Branden