I would like to know in report on how many screens are resolution there are for the computers in Screenconnect.

A syslog style logging method to send chat, session connection, and possibly session commands to an external server for auditing.

I would like a way to send the Win+L command (lock PC) to the host.

Occasionally we've found that windows cumulative updates break screenconnect... or something does. We'll find an agent where the service simply won't start and I'm pretty certain it occurs after a  monthly update occurs. 

In any case, the solution, from automate, is to uninstall SC and then click on Redeploy.

I'd like to suggest that, if Automate sees that SC is not running, then the reploy function should uninstall the agent and then deploy it.

While I realise this is an Automate function, it touches both products and its only necessary due to an issue with SC failing, so I'm filling out the request here.

When connected to an agent you can ctrl-del-sup with a single click. However when you go to disconnect I find that I often want to leave the machine with the console locked (ctrl-alt-sup>enter or windows+L) and this requires sending another ctrl-alt-sup and clicking on lock from the menu. 

I'd like to suggest that either a button be added to send windows-L or that the close session button be replaced by two buttons. 

- One to just disconnect 

- one to lock the session and disconnect

Or maybe generalize something where you can have a button send a key sequence of your choosing.

Obviously you can't just type windows-l or ctrl-alt-sup> enter as this would lock your local desktop.

I'd like to suggest that two pieces of data be added to a nodes 'permanent' metadata

- Agent version

- last connected date

both of these bits of data are purged by the housekeeping jobs and diappear after X days. If you have agents permanantly connected - like Automate Agents - then agents which are offline for a couple of months lose this information

I’d like to get the field listed here (User) can be extracted via Report manager – I’d like to get the Idle or Active time.

I can do a filter for a session group GuestConnectedCount = 0 AND LastConnectedEventTime < $90DAYSAGO and CustomProperty1 LIKE 'company*'

I was advised that this is currently not put into the DB where the report manager pulls data from.

Requesting the ability to send option+command+escape to remote machine running MacOS. Would like to use this to be able to force quit apps if a Mac becomes unresponsive

We'd like to either block the ability to download the installer from the following URL or require authentication in order to perform the download:

https://<screenconnectURL>/Bin/<RemoteSupport.ClientSetup.exe>?e=Access&y=Guest&c=&c=&c=&c=&c=&c=&c=&c=

I suggest having a 'policies' section where you can create different policy settings to group together different types of devices or just different groups of devices that you want different settings to apply to.

As an example, we have it set to lock the device when a host joins a session using the 'Access' unattended method but this isn't suitable in some instances so being able to set some devices to auto lock on connect but others not to would be useful.