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Thank you for sharing your thoughts with us!
Allow cloud partners access to web.config file
Partner would like cloud partners to have direct access to configuration files.
With the extension: https://help.screenconnect.com/Extension:Edit_Web.Config_AppSettings
Cloud partners are now able to access and edit the web.config settings easily.
Add deeper pull on information by trigger
Partner asks for trigger to email unsuccessful login attempts IP, tried username, and tried password.
One of our developers has a solution to help partners know of locked out users, which you may find here: http://forum.screenconnect.com/yaf_postst8572_Powershell-Script--lockedAccounts-ps1.aspx#post30570
Make support sessions default to automatic
Partner requests to either have support sessions default to automatic, detect the guest OS, or add a configurable option.
As of 5.6, we've updated the behavior of clients to all start automatically.
Add option to automatically archive video files to another location
Partner requests database maintenance option to automatically archive video files from the sessions folder after x amount of time to another location (preferably a network drive)
Add ability to suspend host input from mobile client (iOS and Android)
Partner would like the ability to suspend the Host input on the Mobile client. Additionally, he would like this done by default when the app.config setting is present on the Guest machine to SuspendControlAtStartup.
CW#7791010
Notify host by email when user logs out of computer
Add option when right-clicking a computer to notify host when the user has logged out of their computer and/or if the user is idle for X number of minutes. A couple examples of its use....
There's a meeting and you need to connect to that conference room computer once the meeting is over. You use this feature and get an email when the user has logged out.
Another example would be if a user says they will be leaving at 3PM so you can look at their computer, but they don't end up leaving until 3:30. Having this feature would keep the host from having to either physically check to see if the user is still there OR keep the host from having to keep refreshing to see if the user is gone/idle.
Proxy password shows in plain text
When you enter a proxy username / password into the screen connect client, then the password is displayed in plain text in the status area for the relay.
It would be good if this can be masked somehow.
See Service Ticket # 7756526
Add File Upload capabilities to Extension Developer extension.
It would be nice to be able to have a "Upload File" option in the editor portion of the Extension Developer. This would work great for uploading files being worked on in an IDE or a way to upload the Promote.PNG file - especially when developing in the Cloud.
add a setting to ScreenConnect server that allows you to specify the startup type for the ScreenConnect client service for installed clients
so, you can have a web.config setting that designates if you want to change the service to Automatic, Automatic (Delayed), or Disabled.
Add ability to Block Input from other Hosts on a session
Partner is requesting more control over secondary hosts that may be in a session. Current behavior allows all hosts that are in a session to have full control over the session. Ideally the partner would like to be able to control input settings for each of the other hosts like in a meeting session. Allow control from everybody or nobody function we currently employ may be a solution.
1. First host in the session should be the primary host.
2. Sharing options should be exposed through the host client menu for the primary host to allow control by everyone or noone
3. If the primary host drops from the session control of the session should roll to the second host to join the session.
Customer support service by UserEcho
