In the CMD tab, the Up arrow is great so that we can cycle between previous commands. I **never** need that in Chat. Ever. If I'm typing instructions or an explanation to a client and want to go back to a previous sentence and hit the Up key, I lose everything and get what I typed last. There goes the lengthy paragraph about how not to re-break their email again and back to "Hi, Bob." I waste a lot of time re-typing things.

Please turn this off.

What I am referring to is the ability to limit SC to an application/program

only instead of the whole screen. We call this Remote App.

There are serval reasons why I would like to limit SC to a remote app:

1. Limit what my tech sees to support just a few application vs

allowing my techs to see a client whole desktop (from looking at clients email for example)

2. The ability to remove apps instead of having to take control of the

whole screen

3. Remote app access to a client program

4. Less bandwidth over all when connecting

5. Remote Web support for some application from a iframe

I see this under the Meeting section on my SC already, but this is limited

to who is hosting the Meeting. I would like to have this under my Access

control as well if that makes sense? As an option to limit SC to a

application running on the client side. Maybe have the option on the side to include already running programs and a desktop view by default.

A pop up that can be customized when connecting to a machine via screen connect. This would allow techs to see certain warnings like, do not reboot, or admin account must stay logged in.

Currently every time you login to screenconnect it doesn't remember the last expanded/collapsed state of Session Groups if you are using subgroup expressions. Store the expanded/collapsed status of session groups in a cookie per login ID so you can restore previous state.

ViewSessionWithoutConsent: Disables ability to choose screen quality. Can we have it enabled?

The current timeline shows when the guest (ie. agent) has connected. Displaying the username of the current active user would be more useful. This is something that is already known to ScreenConnect.

Need to add an extension for Guest Online notification to know when a machine has come back online.

Administrator has an option to setup OTP delivery if in case the primary mail relay is not functioning properly or is overloaded. Probably set the primary mail relay as OTP via email and the second mail relay for OTP via SMS.