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Thank you for sharing your thoughts with us!
The ability to blank the screen as in disable the monitor on the guest side instead of black the screen.
We would like the ability to blank the screen on the guest side to disable the monitor. Black screen still shows some interaction on the guest PC.
Transfer to myself and Join the Session
A right-click option where the session will be transferred to myself and I will automatically join the session in 1 step.
Set multiple Maintenance actions at once
At the moment it is not possible to add, modify,... multiple maintenance actions at once. Means ConnectWise control service will be restarted each time a new actions has been created or modified. To prevent Service down times and active sessions disconnections, it would be nice to set up several maintenance actions at once.
Send WOL Packet Automatically when a system goes offine.
Automatically send a wake up packet when a machine goes offline via WOL, instantly or after a give amount of time.
Create list of URLs/Links to push
My request is to be able to create a list of common URL's we might use, and have an option to "push" those to the guest and have it open in whatever their default browser is would be nice.
I accomplish this already by creating a shortcut to a URL on my desktop, and then copying the .URL file to the toolbox.
However, it'd be cool to have the process streamlined a little more by having a section in the toolbar where we can populate and organize a list of URL's without the process I'm using of first creating a .URL file on my desktop, then uploading such said .URL file to the toolbox.
many thanks!
Create custom nested subgroups under main session group
We would like to be able to create a subgroup under an organization (based on things like Notes and Session Names) and then be able to give the subgroups custom names.
Example:
Main Session Group: Hospital (CustomProperty1 LIKE 'Hospital')
Subgroup: Clinic Machines (Name LIKE '*Clinic*')
Hospital (All Machines)
>Clinic Machines (Only machines with "Clinic" in the name)
Thanks!
Hi Carson,
Check out this doc on how to create session subgroups with custom naming conventions. https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_page/Session_groups/Create_session_subgroups
Fullscreen track pad instead of having the mouse
The Microsoft Remote Desktop client has this function. Force touch on iOS right clicks as well.
multiple branding over one server
A partner asked us to provide support for their customers using our infrastructure while using their name. We would like to be able to offer multiple branding over one Control server.
for example:
main.support could bring our branded page for support
client1.support could bring a client branded page for the support we are provinding to them
client2.support could bring another branded page for the support we are provinding to them
etc..
App.Config DisabledCommandNames Option in Roles
There needs to be an option to allow some or all of the App.Config file setting to be used in the Roles settings. Currently if you want to remove the option to not allow someone to Blank Guess Monitor it's a global setting which financial institutions don't want to happen. On the other hand if your staff are working from home they do want the ability to blank their screens.
Customer support service by UserEcho
