The speed of connectwise university training videos is way too slow and I would like to request a feature in where you can do the following when a video is present:

0.25x, 0.50x, 0.75x, 1x, 1.25x, 1.5x, 1.75x, 2x playback rate of speed. 

The videos are helpful, but going through them it's unnecessarily slow for those whom would like to speed it up a bit or have the choice to do so.

Add universal binary for Mac host and guest. 

It would very helpful to be able to programmatically authenticate to the Reporting API (or even just the /Report.json endpoint) in order to script the retrieval and consumption of this data.

I would like to generate session reports based on the role. Currently it is all or nothing which lists every participant name in the report. I would like to separate internal versus external users. 

The multifactor authentication code sent to email is very useful, as everyone will agree. Email subject lines, though, are not a good place to display the code, IMHO. People can glance at desktop email notifications, inbox lists that display subject lines, and smartphone notifications too easily. I suggest only putting the code in the body of the email so users can choose exactly when the code is visible on their screen(s).

Please add the ability to create a dynamic Sub-Folder structure where you can use the computer's hostname.  

For example, our company puts the site code in the first part of the hostname. 123-KDHFBSI.  Where '123' is the site code.  So you would want to dynamically create a subfolder structure based on the SUBSTRING(HOSTNAME, 1.3).  That way you would then see folders containing computers that had the same first three characters or site code in my example.  

Currently, you have to manually build these groups one at a time using the static filter expression. (Name like '123*')

Capable of printing Session General Info, Timeline, Notes, etc. Or at least an option to save all the info to .pdf

The problem is unless I have the client installed through access when I end the session all the info is gone.  Have a print feature with the above-listed items, hard copy or digits, would help for high tempo time periods for billing later on.  

Right now the search is only looking at 'Clients', 'Machines',  and 'Operating Systems' when displaying results if not found in a particular session group that is selected.  

I need it to point out other custom session groups where the session/computer is residing.

We use azureAD for authentication, would be great if the same was available from the Connector desktop application. It's not useable for us at its current state as we don't have internal users.

Just allow a hidden url, ie. mycompany.screenconnect.com/login