Hi MichaelB, 

If we were to open this up to non-admins, would you be comfortable with everyone on your team having access to reporting? Or would you like to see some permissions around who can and cannot run reports? 

We'll look into making this feature available to non-admins in the near future. 

Best, 

Caitlin 

Hi! If you're on an Access or Premium license, the Remote Diagnostic Toolkit does offer the option to download the list of software per endpoint. 

I'm interested to know why you'd want a list of all software for all endpoints? Additional info will help us better understand your request. 

Best, 

Caitlin 

Awesome, good to know!

Hi Mau, 

Development is currently investigating this, hope to have it in an upcoming release!

HI JoJo!

We're currently investigating an integration with Cherwell. At this time we believe the integration would allow remote support sessions to be directly launched from inside the application, send an invite to a guest, and pass that session info (messages, events) back to Cherwell. What else would you expect the integration to do? 

Hi Badger, 

Please reach out to Support for assistance. 

Hi Buddy!

Do you have a contact on the KACE side we could talk to? Or are you interested in building this integration? Reach out to me at cbarnes@connectwise.com. 

Thanks!

Hi Josiah, 

When I run a report of All Session Connections with 'NetworkAddress' I see the host's public IP address in my CSV. You can ctrl-f in the Report Manager modal to find plain ole 'Network Address' as opposed to SessionGuest... 

Maybe I'm missing something in your request, but let me know!

Hi Evgenii, 

Unfortunately we don't have a way to do this natively from the product. Suggest reaching out to ManageEngine DesktopCentral support to see if they can provide some assistance. Our Support can only go so far with third party applications.