Your comments

Hey everyone, so sorry for the delay here. I'm trying one more time with my contact at Freshservice. If this isn't a fruitful exchange, we'll have our development team take over and complete the necessary work. Freshservice is technically the author of the integration, we wanted to give them a chance, but this is dragging on. 

Hi Jag71, happy to help.  The basic event filter is Connection.ProcessType='Guest' AND Event.EventType='Connected', you could further define by Session.SessionType='Access'.

If you have additional questions, please reach out to ctrlpm@connectwise.com. Thanks!

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Thanks for your feedback! This is currently on the roadmap for investigation, I don't have an ETA at this time. 

IssueSummary
BugAdd option to disable CAM tiles on Overview tab

Version 1.2.11

IssueSummary
BugSecurity Toolkit has code that results in GitLab integration tests failing

Version 1.3.3

IssueSummary
BugTriggers created by CAM rules are not being execute
BugConsole error 'Cannot read properties of undefined (reading 'ElevationEvents')' after installing CAM
BugNew CAM rules created by CAM extension does not have correct modified date
BugCAM throws console error when there are no elevation events

Version 1.2.6

Hi Andrew, 

Take a look at the Guest Session Starter extension, it sounds like it perfectly fits your needs. Let us know!

Hi all, apologies for the continued delays. I've pinged our Freshservice contact again, she's supposed to be getting back to me with an ETA.