The software allows sending a black screen to the remote (actually its a text on a black background)
What if we can send a .pps file or a jpg,png or any other to relax the user while we are working at the background
and there should be a timer on the right down/up corner so that it will show us connection time like we have been connected for 03:11 ... and goes upward
for us this is a must feature cause we have plan to send a pps file that has ads in it and the technician information like our support team, their certifications etc...
Customer support service by UserEcho