Limit Hosts to X number of open Sessions

Steven 4 years ago updated by cps 1 month ago 25 3 duplicates

From CW#7560570:

Partner would like to limit ScreenConnect hosts to only be able to open a configurable number of sessions at a time, preferably with a way to have different users with different numbers of sessions that can be open (licenses used).

Available in Version:

Duplicates 3

+1 for this. We really need this...

Under Review
Pending Review

Is a crucial feature to add.

This would be a great feature. When a Screen Connect host opens 4 sessions, it eats into a second license preventing anyone else from using any sessions under that license. If a limitation of 3 sessions could be made, this would not be an issue.

This is really need, critical feature IMO. No controls without it... Should be able to choose the number of licenses assisgned to a user.

Update on this would be great ... we need this

Just chatted with one of your reps and find that I'm not the only one here.... would love this feature to help us keep focused. Thanks!

Considering for Future Release

I too would find this very useful. Have a couple of users I want to restrict to only 1 session at a time

I just got asked this very question today and agree that it would be extremely useful, given the licensing model.

This has been requested since 2010 and really does need to be addressed. It's a frequent problem I hear in the office. "Has anyone got a license?" It can't be difficult to add a "maximum session count" into the settings.

Hi, Can someone from ConnectWise acknowledge that they are looking at this forum and provide an update? This is a vital, but I believe simple to implement, request that will save a lot of heartache daily. Thanks

Hey Mike,

I can confirm that this request is open, but it is not one we are actively working on this quarter. I'll bump it up and have the team revisit. 


Hi, thanks for coming back. This is something that is preventing us ordering more licenses and looking at alternatives. As this request is years old I would have liked to think it would be implemented fairly swiftly as it is a very simple solution to provide  Thanks again

Please accelerate this feature request. This should have already been completed by now based on the product's licensing model. We currently have five licenses for our engineers to use. We would like to add a dozen more licenses to allow our clients to use it for secure remote access to their own machines. But we cannot without the ability to limit their sessions.

Any update on this request?

finally! Thanks. Any ETA?

Just came across the need for this today. I decided to open up my instance to another tech and he already didn't understand that he must ONLY have 1 active session at a time because it prevents me from doing my normal workflow with 2 or 3 other active sessions. I looked in the admin for a setting and none found, so I started Googling. +1 for this feature, please!

Hey All,

I don't have an ETA, but I can say we are actively working on this request. We've decided to go down the extension route, so keep an eye out on the Extension Spotlight forum. As soon as we finish development, and testing, the extension will be live. 

Thank you for your patience, and feedback! 

is there any update on this or are we still waiting for this to be implemented? its been quite some time can someone from connectwise control update this???

Need this as soon as possible as my techs are eating up all the licenses at times.

Given that this was first requested four years ago and roadmapped a year ago, it seems it is not high priority for anyone at ConnectWise. Perhaps this will help: if you actually implement this I will buy more licenses. I have been refusing to buy more licenses until I can control usage, e.g., x number of licenses are available to user type A, y number are available to user type B, and all are available to user type C. Further, by constraining access for certain user groups, this will encourage those group leaders to purchase additional seats as well.

So, please get this feature off the schneid so we can send you some more money!