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Need help with configuration .xml file for ConnectWise Control App for iOS devices

Evgenii Kozhemiakin 8 months ago updated by Ian Watts 3 months ago 4

Hello guys!

We are about to push ConnectWise Control App to all our iPads/iPhones (about 800 devices) from ManageEngine DesktopCentral.

I'm trying to figure out .xml configuration file so we don't need to add manually company.screenconnect.com on each device.

It should be something like:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

          <key>serverURL</key> 

          <string>myServerUrl.myDomain.com</string> 

          <key>username</key> 

          <string>%username%</string> 

          <key>domain</key> 

          <string>%domainname%</string> 

          <key>email</key> 

          <string>%email%</string> 

</dict>

</plist>

Do you have your own sample configuration .xml file that we can use?

Thanks in advance!

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Answer

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Hi Evgenii,

I would suggest reaching out to Control support so that a technician can help you with your request.

Thanks.

I need your value at 

<key>ConnectWise Control URL</key>

Please, let me know what should I use there.

Thanks!

Answer
Closed

Hi Evgenii,

I would suggest reaching out to Control support so that a technician can help you with your request.

Thanks.

Nobody still could help me with that.

We are about to give up and stay with QuickSupport.

Hi Evgenii, 

Unfortunately we don't have a way to do this natively from the product. Suggest reaching out to ManageEngine DesktopCentral support to see if they can provide some assistance. Our Support can only go so far with third party applications.