Pull Domain\user for username in chat instead of guest
Chris Paetz 3 years ago • updated by Caitlin M Barnes (Product Manager) 3 years ago • 1
We pull and save chat logs all the time, it just seems to make sense that the username should be recorded in the logs through out the conversation just like the technician name! Please add this!
Available in Version:
Caitlin M Barnes (Product Manager) 3 years ago
Customer support service by UserEcho