Is there a possibility of having Simple code option, so that the support session code creator do not have to do extra clicks to create a support session? Change Code to Name option is there but this will take extra time for admin. Is there a workaround or solution, so that when I type a name, it should become the code as well for that support session. I have seen another post but the solution provided about extension is not actually working. Hence thought of raising this concern again.
Thanks & Regards
Customer support service by UserEcho