I am having trouble configuring Connectwise Control SAML to be linked with jumpcloud generic SAML 2.0 connector. I am able to upload the screenconnect metadata to jumpcloud, setup cert. keys etc. When I attempt to complete configuration on the screenconnect side, I am unable to understand what is being requested.
IdentityProviderMetadataUrl - Attempted the following:
Provided jumplcoud IDP url - I receive the error -
Error processing external authentication return: SAML Configuration Error ( https://sso.jumpcloud.com/saml2/screenconnect): The 'link' start tag on line 1 position 335 does not match the end tag of 'head'. Line 1, position 395.
If I encode the (downloaded) jumpcloud metafile to base64 I receive an "object reference error."
I have not attempted to configure any of the other screen connect fields as I am unsure what information to give. Is there any documentation, or has anyone completed this integration before that could lend some help?
Customer support service by UserEcho