change black out screen header
jeremiah luddeni 4 years ago • updated by Michael Legato (Support) 4 years ago • 3
we should be able to change the name when controlling ppl screens and blacking out there desktop it says (connectwise control) admin should be able to customize the header
Available in Version:
Customer support service by UserEcho
This text is controlled by the resource value "BlankMonitorMessageFormat", which defaults to the value of "ApplicationTitle". Both can be changed in the Appearance tab of the Admin page.
I have tried that and nothing changed still shows (connectwisecontrol )
Once you make the change, you would need to issue a Reinstall command to any of the Access agents under All Machines to see the changes. If you're testing a Support session, you would need to re-download/relaunch the session to see them.