+6
Pending Review

Ability to Disable Forgot Password

Phil K 6 months ago • updated by Caitlin Barnes (Product Manager) 2 weeks ago 4
I'd like the ability to fully disable password resets.  I have no use for this feature but it's something malicious actors could continuously beat up against.
Available in Version:

Answer

+1
Answer

Hi All,

This option is available in release version 19.3. In the appearance tab of the Admin page, search (ctrl+f) for LoginPanel.ForgotPasswordLinkVisible and set the value to false in Custom.

Since password stuff is all done via our AD server, it would be great to be able to disable the "Forgot Password" link on the logon page. This would help us to prevent that folks get confused on where to accomplish the reset.

Nice would be the possibility to add an an mail-to link by that users could send automatically an email to our support team.

Please ConnectWise team, add a feature like this in the next version.

We would also like think functionality as we also use AD as out backend user database.
I'll have a look at removing it with a theme as a workaround.

With everything that is so customizable about this product, how is this not a thing?  We must be missing another way to customize around this.

+1
Answer

Hi All,

This option is available in release version 19.3. In the appearance tab of the Admin page, search (ctrl+f) for LoginPanel.ForgotPasswordLinkVisible and set the value to false in Custom.