We would like to have an email feature that notifies us when a client requests a remote session from our portal thru screen connect.
That can be accomplished out of the box using a Trigger to send an email:
This link shows how to do it with an access session:
Something like this would work:
Event.EventType = 'CreatedSession' AND Session.Host = '' AND Session.SessionType = 'Support'
If you have any problems please contact support (email@example.com)
Customer support service by UserEcho