chat transcript as an email after a session
Nirav Pandya 6 years ago • updated by anonymous 4 years ago • 6 • 2 duplicates
Please Provide the option of Chat transcript after the remote session
Available in Version:
Customer support service by UserEcho
Hi Nirav, would did you envision the chat transcript being sent to the host, quest, or both? We actually have a V1 of this already in progress, as an extension.
I vote for options to configure accordingly: host, guest, both, other - enter email.
What is the status of this?
Chat Transcript is live in the Extension Marketplace! Here's a glimpse of it.
Awesome! Is this available for self-hosted instances as well as I'm not seeing it in the Marketplace?
Sorry for the late response. I jumped the gun earlier, but it is now available to everyone (cloud and on-prem) in the marketplace.