+5
Completed

chat transcript as an email after a session

Nirav Pandya 2 years ago updated by anonymous 1 year ago 6 2 duplicates

Please Provide the option of Chat transcript after the remote session 

Available in Version:

Duplicates 2

Started

Hi Nirav, would did you envision the chat transcript being sent to the host, quest, or both? We actually have a V1 of this already in progress, as an extension. 

I vote for options to configure accordingly: host, guest, both, other - enter email.

What is the status of this?

Completed

Hey All,

Chat Transcript is live in the Extension Marketplace! Here's a glimpse of it.

Awesome! Is this available for self-hosted instances as well as I'm not seeing it in the Marketplace?

Sorry for the late response. I jumped the gun earlier, but it is now available to everyone (cloud and on-prem) in the marketplace.