It would be nice to have permissions for a user to be able to use the chat feature without giving them full access to join a session.
Are you referring to a host? This option is available through role based security: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Security_page/Define_user_roles_and_permissions. It will allow a host to chat through the host page with eligible licenses.
Please provide more information, if this does not fulfill your request.
Sorry, the above post is incorrect. This remains a feature request!
This would be critical to my team's operation to be able to provide least privileged access to stat support initiation.
Customer support service by UserEcho