Hi Jesse, 

Thanks for your post. We rarely take posts down.  We like to hear all of the feedback from our partners.

Votes are a big component of what goes into prioritization of a feature. Level of difficulty and partner impact also weigh into our decision. It just so happens that the top requests in our forum are the two most architecturally complex items in our queue. We investigate every issue for feasibility, but realistically every request won't make it into the product. I'll look through the top ten features and try to give an update on each one over the next week.

We have AutoConsentAfterSeconds as an option in the app.config file.  Wouldn't that fulfill this request?  

https://docs.connectwise.com/ConnectWise_Control_Documentation/On-premises/Advanced_setup/List_of_app.config_settings

Please let me know if I'm missing a detail.

Hi Carl, 

Just to confirm, you're looking to create a local recording from the host client's screen capture menu, correct?  Extended Auditing is currently aavailable through the server: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Audit_page/Enable_extended_auditing

Are you referring to a host?  This option is available through role based security:  https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Security_page/Define_user_roles_and_permissions. It will allow a host to chat through the host page with eligible licenses.

Please provide more information, if this does not fulfill your request. 

This isn't a security issue, the issue was that the site our status checks ping was having a problem giving an erroneous failed response.  TLS and the Control instance was working as stated by the OP.  

This is resolved in version 6.5.  Normally tickets auto update with UE, but there was an existing ticket that predated this thread.  If you're still seeing the issue ping pm@screenconnect.com.  

Good morning, Can you give us more details on your request?  Are you connecting as host or guest?  What version of the app are you using?  

Good Morning, Did you get this issue resolved with support?

Hi Howard, 

The original request was submitted to solve a Windows 8 issue where a OS change affected the client start up process. Can you give us more information about your use case, so we can explore the request?

Hi Douglas, 

Thanks for your post.  Are all of your sessions Remote Support sessions?  From your comments, it seems like you run a persistent client on your customer machines.  CW Control Remote Access clients run at the admin service level, so there is no need to elevate the session after the intial install. Our licensing is a bit different from LMI, Remote Access comes with all of our licenses at some level: https://www.connectwise.com/software/control/pricing.   

If you're running mostly Remote Support sessions, you can elevate the service at anytime using these instructions: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Control_Windows_UAC_dialogs.  You stated that the password box doesn't always present itself, is this how you're calling the service elevation window?  We may need to register a bug if it seems inconsistent.  Any additional details would be helpful.  Thanks again for your feedback and assistance.