Administrator - Us
Technicians - Us
2nd Department Administrators - Others
2nd Department End Users - Others
The 2nd Department by role definition is only able to see and access their Session Group. We do have some Administrators on their side who are able to see all of their machines and can perform all ScreenConnect actions with the agents in their Session Groups.
We'd love an Administrator-level role for this 2nd department that would allow one of their admins to create/delete users and settings for their departments' associated roles. Thank you!
Customer support service by UserEcho