Our company recently transitioned to ConnecWIse Control. A great product, although on macOS systems, Gatekeeper dislikes the "unidentified developer" property of the pkg file.
This poses two problems:
- many times, the support technicians have to guide end-users through multiple System Preferences settings in order to successfully establish a connection
- when the pkg file is deployed through an MDM platform (and it's not internally signed by the company), the installation fails
It would be much appreciated to include one of the following features in Control:
- pkg files automatically signed by ConnectWise
- upload a company developer certificate that can be used to sign the pkg files
Customer support service by UserEcho