I am moving from TeamViewer. I am a tech that is often out of the office and need a Mobile app that is friendly and fast. Currently, your app is using a mobile-friendly version of your site in an app window. It's not actually an app that connects to your servers. It is not fast, nor easy to use. When I am out I am not looking for full Admin control.... I am just looking to connect quickly and easily with the tools I need to remote assist a customer. I know it's not cheap to design apps or update them, but please address this. As a prospective client... it causes me serious concern if I might have trouble while in the field.
Customer support service by UserEcho