We have the option enabled that allows us to bypass the consent requirement if there are no user processes running. This works as long as no one is logged in to the console session of the server. However, if anyone forgets to log off of a server and disconnects from the Control session, we have no way back into the server.
We would like an option to bypass the consent requirement for servers that are at the lock screen or login screen regardless of whether there are active RDP sessions or a locked console session still logged on.
In the future, if you release a feature allow us to create and connect to new RDP sessions, we would like this feature to extend to those disconnected RDP sessions as well so we can reconnect to them without being prompted for consent through Control (only needing to provide Windows credentials to log in).
Customer support service by UserEcho